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Midland Alarm Services is one of the region’s leading security system suppliers, with nearly 30 years’ experience of working with residential and commercial customers across the Midlands.

If you’re looking to install a security system or you’re thinking of upgrading your current system, why not call us for a friendly chat on 02476 403527?

Click here for videos of more satisfied customers or Click Here to view our Service Area in the Midlands.

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Local Reviews

Midland Alarm Services Ltd Rated 4.9 out of 5 stars based on 554 customer reviews

Map of Lichfield, Staffordshire

Perfect




Review of Midland Alarm Services Ltd

Very pleasant, efficient, and polite


Map of Leamington Spa, Warwickshire

Very good service, a pleasure to deal with.




Review of Midland Alarm Services Ltd

Our experience with both Michael (quote) and Kevin (Installation) was first rate. Would certainly recommend them to anyone.


Map of Chelmsford, Essex

Very good, excellent work




Review of Midland Alarm Services Ltd

Great system and installation was simple and quick. The team hold great technical knowledge and are a pleasure to deal with.


Map of Rugby, Warwickshire

Good service and very helpful




Review of Midland Alarm Services Ltd

Kevin was as always very helpful


Map of Solihull, West Midlands

Great Service




Review of Midland Alarm Services Ltd


Map of Tewkesbury, Gloucestershire

Annual Alarm service




Review of Midland Alarm Services Ltd

Kevin has serviced our alarm this afternoon. Very knowledgeable, friendly and courteous. Could not fault him. Good sense of humour too !


Map of Rugby, Warwickshire

Always very good service easy to arrange things with friendly and trustworthy




Review of Midland Alarm Services Ltd


Map of Droitwich, Worcestershire

Excellent, friendly service as always.




Review of Midland Alarm Services Ltd


Map of Rugby, Warwickshire

Neat and clean




Review of Midland Alarm Services Ltd

Prompt and efficient installation. Knowledgeable and skilful engineer. Hybrid system employs existing sensors and new ones for comprehensive cover.


Map of Kenilworth, Warwickshire

Great service




Review of Midland Alarm Services Ltd

Lee was great - he clearly knew what he was doing and was considerate of the fact I had a baby here whilst he was working. Very impressed.


Great service




Review of Midland Alarm Services Ltd


very helpful to an old technophobe in a panic about a bleeping alarm system!




Review of Midland Alarm Services Ltd


Exceptional service




Review of Midland Alarm Services Ltd

Amazing service. We moved to htis house with an alarm but no code to use. Was recommended to use this company which we are so grateful we were, the service we received was exceptional from the time we spoke to the lady on the phone to the engineer Kevin arriving he was timely, very Knowledgeable, friendly he explained everything clearly to my husband and I. Managed to resolved our issue. Exceptional service. I would highly recommend this company.


Good service,reliablr and friendly




Review of Midland Alarm Services Ltd


Alarm




Review of Midland Alarm Services Ltd

Midland alarms Thank you for the service you provide. Excellent job always available for any issues. I recommend this company


Professional and friendly service.




Review of Midland Alarm Services Ltd

The engineer arrived on site early, reviewed and confirmed the job in hand and immediately got started. Checked with me before each stage of the work to ensure his tasks agreed with my expectations. Progressed through all fitting and testing, only taking a short lunch break, in order to complete the work by the time I had requested. Lee, the engineer, was very professional, friendly and tidy in his work. I would most certainly recommend Midland Alarm Services.


New Alarm Fitting




Review of Midland Alarm Services Ltd

New alarm Fitted great service and removed my old Alarm thank you very good place for this quality system.


Superb service




Review of Midland Alarm Services Ltd

Arrived at stated time and sorted the issue without alarm system with the minimum of fuss.


Great, friendly service.




Review of Midland Alarm Services Ltd

Really good company to tell with. Straight talking and honest opinion as to what you need. Tidy and considerate installation.


Great Service




Review of Midland Alarm Services Ltd

Finished the job very quickly


Great service




Review of Midland Alarm Services Ltd

Kevin was very professional and informative.


Top service




Review of Midland Alarm Services Ltd


Brilliant Service




Review of Midland Alarm Services Ltd


Brilliant great service




Review of Midland Alarm Services Ltd

Lee was excellent in the installation and explaining the workings of the system. For someone who has worked 44 years in the construction industry it was refreshing to meet a tradesman with such a positive attitude and who took care when working in our house.


Great service




Review of Midland Alarm Services Ltd

My alarm was beeping incessantly and the company my agents had called hadn’t showed up, in a last ditched attempt I googled and this company cane up up first. After a discription of my alarm problem over the phone Steve was so helpful, told me what the problem was, supplied us with a battery and job done. Thank you so much, it was close to the kids bedtime which would have been a nightmare with this beeping.


A* service




Review of Midland Alarm Services Ltd

Very professional, do a great job at a great price. Highly recommended


Excellent service. Very professional.




Review of Midland Alarm Services Ltd


Great service




Review of Midland Alarm Services Ltd

Really pleased with the set from Kevin Polite and helpful


Kevin was very efficient. He knows his job ,did an excellent job of installing the cameras. Thank you




Review of Midland Alarm Services Ltd

Kevin was brill,on the down side the cable which was installed proved to be incorrectly made up. Who ever midland alarms use as a provider for their nessesary equipment,they need to check it's made correctly. Due to this poor Kevin ( installer) had to make several trips to us to get things up and running. We paid the full amount, and didn't make a fuss. We are sure that midland alarm won't always be as lucky if they keep purchasing faulty equipment,the next customer may not be as lenient !!! Again , well done Kevin.


Alarm fitted no fuss Lee was very professional competitive price nice finish great alarm




Review of Midland Alarm Services Ltd


Marvellous service




Review of Midland Alarm Services Ltd

The original conversation and subsequent visit to my home by Michael provided me with exactly what I wanted from an alarm system. The date set for installation was almost immediate and Kevin arrived bang on time. Installation completed within a couple of hours, he was both courteous and helpful, spending time to instruct me fully on how to use my new system. Workmanship brilliant and very tidy, many thanks Kev. Regards, Tom.


Excellent service




Review of Midland Alarm Services Ltd

Very good experience. Took time to explain the system and even came twice to explain it again. Polite and work with the customer.


Fast and efficient




Review of Midland Alarm Services Ltd

My house is now secure with a system that is easy to use, and the installation was fast and efficiently done.


Alarming service and installation




Review of Midland Alarm Services Ltd

Well informed introduction, informative and reliable service.


Excellent Friendly Service




Review of Midland Alarm Services Ltd


Excellent service, fantastic system.




Review of Midland Alarm Services Ltd

I would highly recommend Midland Alarms. Perfect from start to finish.


Great Service




Review of Midland Alarm Services Ltd

Quick, easy and tidy installation. Great engineer- a credit to the company.


Excellent installation service




Review of Midland Alarm Services Ltd

Very professional, experienced installer Kevin wes very impressive and good ambassador for your company


Alarm upgrade - excellent service




Review of Midland Alarm Services Ltd

Very prompt service, excellent communication, very informative. Alarm upgraded quickly and efficiently without any mess or disruption 🙂


Usual good service




Review of Midland Alarm Services Ltd


Very good service




Review of Midland Alarm Services Ltd

All good


Consistently good service




Review of Midland Alarm Services Ltd


Satisfied




Review of Midland Alarm Services Ltd

Hi all. Lee from Midland alarm services came and installed my alarm within an hour he was all set up and done. Cant thank him enough I even had a panick alarm that I keep on me...I feel much safer now.


Professional efficient




Review of Midland Alarm Services Ltd


Excellent emergency response




Review of Midland Alarm Services Ltd

I returned home to find my alarm box bleeping, I could not work out why, so I called the office for advice. I initially spoke to Mary who was very understanding, but she could not help with what I needed to do, so she took my details. Within minutes Steve, an alarm technician, popped round to my property. Steve was very warm and friendly and was able to diagnose the issue within minutes. I was very impressed with service I received and I am very grateful to them both for their help to resolve the issue, especially as it was 6.30pm on a Saturday!


Alarm system




Review of Midland Alarm Services Ltd


Technical issue




Review of Midland Alarm Services Ltd

Phoned up with a technical issue, dealt with by Layla at first and then by Kevin over the phone, then again with a visit.





Review of Midland Alarm Services Ltd


Great service.




Review of Midland Alarm Services Ltd

Following a burglary at my mother-in-law's home we needed an alarm fitting asap. A close neighbour strongly recommended your company and outlined the benefits of his own alarm system which had been installed by Midland Alarms. Your Security Consultant, Mick, arrived and carried out a thorough survey and prepared a quote at the same time. The system was installed by Kev a few days later and we couldn't be more pleased. A very professional, friendly and efficient service which we have no hesitation in recommending. Thank you.


Excellent




Review of Midland Alarm Services Ltd

Kevin arrived on time, did a great job without making a mess and fully explained how everything work in a friendly manner. Very happy with the work carried out.


Friendly help and support




Review of Midland Alarm Services Ltd

Had to access my alarm App remotely, with help from the Midland Alarm team


Simply the best better than all the rest




Review of Midland Alarm Services Ltd

Best advice clean and efficient installation great service


Great guy. Kev always so helpful.




Review of Midland Alarm Services Ltd


Very efficient and free service.




Review of Midland Alarm Services Ltd


GREAT service




Review of Midland Alarm Services Ltd

Lovely folk - super helpful, would recommend


Great service berry pleased




Review of Midland Alarm Services Ltd

Very good


Good service




Review of Midland Alarm Services Ltd

Would recommend


Excellent Service




Review of Midland Alarm Services Ltd

From start to finish very good service. Came out to quote the day after initial email enquiry and arrived promptly to the installation appointment. Very friendly and knowledgeable staff for both the quote & installation - would definitely recommend.


Great Service




Review of Midland Alarm Services Ltd


Amazing service




Review of Midland Alarm Services Ltd

Extremely helpful team. Lots of knowledge and will do anything they can to help. Saved us at the last minute where others have let us down. Can’t thank them enough and would definitely recommend them to anyone


Great service . Very professional and great help with set up of apps




Review of Midland Alarm Services Ltd


Great efficient helpful service




Review of Midland Alarm Services Ltd

Fault with alarm Steve helped to give advice for a quick fix until an appointment can be arranged.


Good service and simple solution




Review of Midland Alarm Services Ltd

Very easy and straight forward to add on to our existing system!


Great Service




Review of Midland Alarm Services Ltd

Great communication and Alarm !!


Comprehensive Service




Review of Midland Alarm Services Ltd

Michael McGinty turned up on time and gave a clear description of the product and what would be best suited for us.


Great Service again!




Review of Midland Alarm Services Ltd

Kevin arrived on time and undertook the work requested very quickly and efficiently with no mess and very little disruption.


Great efficient Service




Review of Midland Alarm Services Ltd

Great experience with Midland Alarms from house meet to fitting, friendly people and well explained and efficiently fitted


Quote without the hassle




Review of Midland Alarm Services Ltd


Speedy Action




Review of Midland Alarm Services Ltd

One of our old sensors had gone off inexplicably. But once we contacted MAS the matter has been resolved quickly and logically = good support service


House Alarm Upgrade - BRILLIANT !




Review of Midland Alarm Services Ltd

Professional and knowledgeable from start to finish, time spent talking us through quote options to get the right solution, and then a great installation that was fast, clean & tidy and a really clear set up and demo - love the App - onto CCTV next....


Worth every penny




Review of Midland Alarm Services Ltd

Did not take long to install, great service and good to feel secure again. Although only just installed I do like the app on the phone, ease of use and neat and tidy.


Great Service




Review of Midland Alarm Services Ltd

Starting with the initial visit by Michael M cGinty when he very kindly explained all our options , provided professional advice and answered all of our questions to the installation by Lee Cohen we have been very happy with the friendly service and reliability . Upgrade has been great . Having been with Midland Alarms for over 20 years we would recommend them very highly for product, service reliability’ and professionalism.


Great Service




Review of Midland Alarm Services Ltd

Instantly corrected control unit problem after power cut. Only took a few minutes.


Fantastic!




Review of Midland Alarm Services Ltd

We couldn't have asked for more, after having being the victims of a break in we were seen straight away. The service was professional and informative and we know have total peace of mind that we are safe in our home.


Brilliant Job!




Review of Midland Alarm Services Ltd

The upgrade on my alarm was carried out today in a very efficient and friendly manner. Kevin arrived on time and quickly did the job and the patiently explained the new settings to me! I can’t rate him highly enough .... brilliant job!


professional




Review of Midland Alarm Services Ltd

Micheal gave me a good overview of what is offered in the security system, did not push me to commit to buying gave me all the options


Excellent service




Review of Midland Alarm Services Ltd


Excellent install and product




Review of Midland Alarm Services Ltd

Very impressed with the alarm system. All setup and installed very quickly and easily. Was given a full demonstration and everything was explained clearly by the installer. He went about the install in a very respectful manner. The wife feels very safe now knowing she can fully set the alarm but leave our dog to roam. The perimeter set is also a great feature.


Mobile app works great !




Review of Midland Alarm Services Ltd

My wireless alarm system gives our family peace of mind especially because of the shock detectors which protect the perimeter. But the best part is the HKC mobile app, being able to get notifications and control the system from our mobiles is priceless !


Excellent service.




Review of Midland Alarm Services Ltd

Kevin was professional, courteous and knowledgeable - thoroughly recommended


A job well done!




Review of Midland Alarm Services Ltd

We were impressed with the speed and efficiency of the new alarm system installation. The staff are friendly and knowledgeable and all for a fair price. This is a company to be recommended!


Very good service




Review of Midland Alarm Services Ltd

Highly recommended


Battery for the alarm system




Review of Midland Alarm Services Ltd

The service was very quick and efficient


Great Service




Review of Midland Alarm Services Ltd

Professional service, will use again


Excellent service




Review of Midland Alarm Services Ltd


Great service




Review of Midland Alarm Services Ltd

Very friendly and helpful


Brilliant service!




Review of Midland Alarm Services Ltd

Steve was very helpful and came out within the hour. Very professional and the job was sorted out quickly. Would highly recommend.


Excellent service




Review of Midland Alarm Services Ltd

Fantastic products and great advice/help.


Excellent! First class in every way.




Review of Midland Alarm Services Ltd

New installation was completed with great professionalism. Knowledgeable, courteous and so helpful. All points of contact with Midland Alarm Services have been superb. Thank you.


Excellent service reliable and pleasant fitter




Review of Midland Alarm Services Ltd


Very good and efficient service




Review of Midland Alarm Services Ltd


From My intial phone call to fitting the service has been 1st class..




Review of Midland Alarm Services Ltd

The quote from Mick wasn't the cheapest, however he did give me the option to upgrade my old system which I thought was credible. In the end I did go for a new system which is excellent and easy to use.. I didn't have to pay a penny until the system was fitted and when Lee did fit the system there wasn't any mess and he even took his boots off whilst in the house... Before he went the system was explained fully to my wife and in my opinion you will not get a better Alarm currently..


Excellent company to deal with !




Review of Midland Alarm Services Ltd

The whole experience from quotation to installation was very professional. Both Michael who did the survey and quote and Kevin who installed the system were excellent.


Very prompt service




Review of Midland Alarm Services Ltd

One call and Lee came the next day as arranged He soon laid out the parts and quickly fitted them He explained the system patiently as we were not too confident with the technology All was clear in the end. Thank you Lee. Roy


Alarm Installation.




Review of Midland Alarm Services Ltd

Clean and efficient alarm installation.


Top notch service from a local company




Review of Midland Alarm Services Ltd

I had a problem with the control box for my existing wired alarm. I'd had a couple of quotes but they all wanted to rip out the alarm and put a new one in which didn't seem to make sense. Midland Alarm offered exactly what I wanted. A hybrid system that used the existing parts but gave me flexibility to add as needed. Michael undertook a survey of the property and made suggestions based on weak points and gaps. A no pressure sale and their quote was cheaper than the other comparable quotes. Just over a week later and Lee came to do the install. He turned up on time and undertook a fast, efficient install and a bonus for me, zero mess. I'm really pleased with the results so far especially the remote monitoring and notifications. Well done!


Great customer service




Review of Midland Alarm Services Ltd

Expert advice greatly appreciated, comming from a retired law enforcement officer. Fast, helpful and knowledgeable installation engineer. One thing I feel it is missing from the upgrade portfolio: live camera linked with the app and cloud storage of video.


Fully equipped to keep you and your property safe and secure




Review of Midland Alarm Services Ltd

Totally professional customer service with your security and protection their priority. Full site assessment conducted and appropriate security measures recommended.


Excellant service




Review of Midland Alarm Services Ltd

Could not fault every aspect of the sales,installation and price. Will and have passed on Midland Alarms detailes.


Maxneen




Review of Midland Alarm Services Ltd

Very prompt effecient service. Highly recommend.





Michael Fitzgerald
Michael Fitzgerald
17:11 17 Jan 20
QUICK, EFFICIENT SERVICE. NOT THE CHEAPEST BUT RELIABLE. PLEASANT STAFF.
Clem Neil
Clem Neil
16:17 08 Jan 20
Very good service from Lee,made alarm seem easy to used,thank you..
Bill Groom
Bill Groom
16:29 03 Jan 20
I contacted Midland Alarms by phone in the hope of rectifying a fault with our alarm at our Redrow home. They couldn't have been more helpful and Steve was able to talk me through the process in a simple and relaxed way. Exceptionally good advice and service.
Dunc Cook
Dunc Cook
11:40 07 Dec 19
Prompt and friendly service. Great clarity of explanation for the questions I had too. Highly recommended.
Dave Ruppenthal
Dave Ruppenthal
12:23 03 Dec 19
Initial Contact was friendly, positive and helpful. The subsequent, first visit was conducted by a knowledgeable, authoritative and trustworthy person and , as a result, we agreed to an upgrade. On fitting day, Lee was focussed, carrying out his work with dedication and a minimum of fuss. His brief and instructions towards the end of the visit were clear, accessible and responsive. Highly recommended.
denis ryce
denis ryce
17:08 07 Oct 19
This appears to be a business that cares for it's customers.Having moved into our new home, we weren't sure how to operate the alarm. I called Midland to ask if they could arrange a visit to explain things. They said they could and would and then went a step further by providing immediate help on the phone which was so comprehensive (10mins of idiot-proof guidance!) that the call-out wasn't needed. A company that listens and then thinks of the best way to help . . . happy customer!
Louise Saunders
Louise Saunders
21:49 03 Oct 19
Really great service again today from Midland Alarms! Kevin, Lee and Leila have been massively helpful over the last few weeks and I can’t rate them highly enough!
Steve Dawson
Steve Dawson
16:22 01 Oct 19
I was looking to get a top quality alarm and cctv system fitted at my home when a friend told me about Midland Alarm Services. Every step from my initial enquiry to survey, to quote, to installation was managed brilliantly and effortlessly. The installation itself is a testament that the installers actually care that they do a great job in a really efficient manner.I can't speak highly enough of them, you won't go wrong if you choose these for your security needs.
Maureen Roberts
Maureen Roberts
14:17 30 Sep 19
Excellent, professional service. Explained the system and made sure we were happy with everything.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Andy Frankum
Andy Frankum
10:15 03 Sep 19
Very professional and great easy installation. Would highly recommend.
Patrick Walsh
Patrick Walsh
19:25 30 Aug 19
Fantastic Team, Mick and Lee are a credit to the company. Products/Installation are quality. All round a great service.Will be highly recommending to anyone I know who requires a security installation.Many thanks Patrick
Jonathan Read
Jonathan Read
07:59 27 Aug 19
Excellent service throughout from very first visit, with hassle free installation. System operates very smoothly so far and has provided us with the confidence and security we all want in our home.
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Ian Joesbury
Ian Joesbury
11:59 24 Jun 19
Arrived when they said they would, work all done with no fuss and better value than our previous supplier. Excellent!
Adrian Russell
Adrian Russell
14:52 10 Jun 19
Superb service and great alarm system. Would highly recommend and will definitely use again.
dharmesh patel
dharmesh patel
13:34 31 May 19
Kevin is very patient and keeps you informed every step of the way. It was a pleasure to have Kevin install our house alarm. Very professional
Dave Fry
Dave Fry
15:13 07 May 19
Outstanding company right from the first visit, very easy to understand process with Mick through to the installation by Lee, no mess, no fuss and eloquently expalined the usage facilities. Great company and a decent price to boot
Ros Taylor
Ros Taylor
09:16 06 May 19
Steve came recommended by a friend - I had problems with my alarm controls and he sorted them in 5 minutes, without charge! He also recommended several improvements to my current setup, which I hadn't considered. Would definitely recommend!
David Hayman
David Hayman
12:32 27 Apr 19
Having used Midland Alarm many times previously at my home I have added further equipment to our security system. Kevin carried out this work in a very professional way and walked me through each stage of the equipment so I have a good working understanding of it. Highly recommended services and thanks to Steve and all of your team at Midland Alarm.Dave H
Harvey Laud
Harvey Laud
09:24 26 Mar 19
We had the wifi enabled control unit fitted and so pleased we did - great convenience being able to monitor and control your alarm from your phone - even when the other side of the world on holiday. Cant recommend Midland Alarms enough tbh - very responsive, friendly service and their full install and service package provides a simple one stop shop for all our needs. Very happy customer!
Kate Madia
Kate Madia
21:27 03 Mar 19
Midland alarm services installed for the alarm system in my new house. They provided a comprehensive quote and tailored my specifications to ensure I was fully secure for myself and my family. Installation was quick, easy and the engineer was very tidy. I received a full demonstration and also have the app on my phone cannot recommend up enough, as I’m able to set an unset the alarm and I get notifications if any of the senses go off throughout the day or evening . This gives you a great sense of comfort knowing that your house is secure. Another benefit of the app is that the engineers can troubleshoot and make changes to any of the senses remotely, this is something that I have used on a number of occasions working together to resolve the issues. I have found the company and all the engineers very very supportive and I can’t recommend them enough.
Juliet Jenkins
Juliet Jenkins
18:25 26 Feb 19
Very impressive service. I had a battery fault on my alarm for which Steve attended within a few hours. He kept me regularly updated on his arrival time, which was greatly appreciated. I would definitely recommend Midland Alarm Services.
Pete George
Pete George
16:01 04 Feb 19
Great service. Responded quickly and efficiently to initial enquiry. Comprehensive and pragmatic survey not just trying to sell for the sake of it. Had a few quotes - really pleased I went with them. Special mention for Kevin who did the installation without fuss or mess!
David Hayman
David Hayman
19:30 03 Feb 19
I have used Midland Alarm many times at my home, this time for a CCTV system. Kevin carried out the work and as usual in a very professional way whilst explaining what he was doing during the process.Highly recommended services. Thank you Steve and your team.Dave H
adrianghunt
adrianghunt
12:30 25 Dec 18
Very good service. Held to a figure quoted even though it was close to 12 months old. Fitter very helpful explaining clearly all the workings. Would recommend them for a certainty.
Tim Jennings
Tim Jennings
12:48 07 Dec 18
Very good service. Explained all the options and what was needed to bring my alarm system up to date. Kept well informed about progress on the day of the appointment, and all the work was carried out neatly and satisfactorily. Would certainly recommend.
Mike Thorpe
Mike Thorpe
14:47 16 Oct 18
We have recently upgraded alarm system. Mike came and did the initial requirements specification and quote. I must confess I did found it a bit irritating that he answered his phone continually whilst dealing with us in our home. However I guess that is a symptom of modern life. Readers will guess I am well over 65. Apart from that he was professional and recorded our requirement and gave us a quote. This was in line with previous past discussions, and in my view represents good value for money. We asked for Kevin to undertake the work as he has regularly serviced our system. He did the work in a little over 2.5 hours and was clean and tidy, and his normal jovial self. Gave us a demo at the end which was clear and easy to understand. Left us an updated instruction booklet. The booklet of confusion!! However I know that Steve or team will be at the end of the phone to answer any future queries I may have. Have no hesitation in recommending, indeed I will be giving the neighbours a demo and suggesting they upgrade their system.
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