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Local Reviews
for Warwickshire

Midland Alarm Services Ltd Rated 4.9 out of 5 stars based on 125 customer reviews

Map of Stratford-upon-Avon, Warwickshire

Midland Alarms provide a good service




Review of Midland Alarm Services Ltd

We have used Midland Alarm services for 30 years and have no complaints , they always keep to appointment times and on the very odd occasion ,we have to contact them ,they have sorted out the issue very quickly .


Map of Stratford-upon-Avon, Warwickshire

Excellent




Review of Midland Alarm Services Ltd

Very helpful, great service


Map of Rugby, Warwickshire

Good service and very helpful




Review of Midland Alarm Services Ltd

Kevin was as always very helpful


Map of Rugby, Warwickshire

Always very good service easy to arrange things with friendly and trustworthy




Review of Midland Alarm Services Ltd


Map of Rugby, Warwickshire

Neat and clean




Review of Midland Alarm Services Ltd

Prompt and efficient installation. Knowledgeable and skilful engineer. Hybrid system employs existing sensors and new ones for comprehensive cover.


Map of Kenilworth, Warwickshire

Great service




Review of Midland Alarm Services Ltd

Lee was great - he clearly knew what he was doing and was considerate of the fact I had a baby here whilst he was working. Very impressed.


Map of Warwick, Warwickshire

Great, friendly service.




Review of Midland Alarm Services Ltd

Really good company to tell with. Straight talking and honest opinion as to what you need. Tidy and considerate installation.


Map of Warwick, Warwickshire

Great service




Review of Midland Alarm Services Ltd

Kevin was very professional and informative.


Map of Studley, Warwickshire

Excellent service. Very professional.




Review of Midland Alarm Services Ltd


Map of Nuneaton, Warwickshire

Kevin was very efficient. He knows his job ,did an excellent job of installing the cameras. Thank you




Review of Midland Alarm Services Ltd

Kevin was brill,on the down side the cable which was installed proved to be incorrectly made up. Who ever midland alarms use as a provider for their nessesary equipment,they need to check it's made correctly. Due to this poor Kevin ( installer) had to make several trips to us to get things up and running. We paid the full amount, and didn't make a fuss. We are sure that midland alarm won't always be as lucky if they keep purchasing faulty equipment,the next customer may not be as lenient !!! Again , well done Kevin.


Marvellous service




Review of Midland Alarm Services Ltd

The original conversation and subsequent visit to my home by Michael provided me with exactly what I wanted from an alarm system. The date set for installation was almost immediate and Kevin arrived bang on time. Installation completed within a couple of hours, he was both courteous and helpful, spending time to instruct me fully on how to use my new system. Workmanship brilliant and very tidy, many thanks Kev. Regards, Tom.


Alarming service and installation




Review of Midland Alarm Services Ltd

Well informed introduction, informative and reliable service.


Excellent Friendly Service




Review of Midland Alarm Services Ltd


Great Service




Review of Midland Alarm Services Ltd

Quick, easy and tidy installation. Great engineer- a credit to the company.


Usual good service




Review of Midland Alarm Services Ltd


Professional efficient




Review of Midland Alarm Services Ltd


Friendly help and support




Review of Midland Alarm Services Ltd

Had to access my alarm App remotely, with help from the Midland Alarm team


Simply the best better than all the rest




Review of Midland Alarm Services Ltd

Best advice clean and efficient installation great service


Great guy. Kev always so helpful.




Review of Midland Alarm Services Ltd


Good service




Review of Midland Alarm Services Ltd

Would recommend


Excellent Service




Review of Midland Alarm Services Ltd

From start to finish very good service. Came out to quote the day after initial email enquiry and arrived promptly to the installation appointment. Very friendly and knowledgeable staff for both the quote & installation - would definitely recommend.


Great service . Very professional and great help with set up of apps




Review of Midland Alarm Services Ltd


Great efficient helpful service




Review of Midland Alarm Services Ltd

Fault with alarm Steve helped to give advice for a quick fix until an appointment can be arranged.


Great efficient Service




Review of Midland Alarm Services Ltd

Great experience with Midland Alarms from house meet to fitting, friendly people and well explained and efficiently fitted


Quote without the hassle




Review of Midland Alarm Services Ltd


Speedy Action




Review of Midland Alarm Services Ltd

One of our old sensors had gone off inexplicably. But once we contacted MAS the matter has been resolved quickly and logically = good support service


Excellent service




Review of Midland Alarm Services Ltd


Excellent install and product




Review of Midland Alarm Services Ltd

Very impressed with the alarm system. All setup and installed very quickly and easily. Was given a full demonstration and everything was explained clearly by the installer. He went about the install in a very respectful manner. The wife feels very safe now knowing she can fully set the alarm but leave our dog to roam. The perimeter set is also a great feature.


Great Service




Review of Midland Alarm Services Ltd

Professional service, will use again


Very good and efficient service




Review of Midland Alarm Services Ltd


Excellent company to deal with !




Review of Midland Alarm Services Ltd

The whole experience from quotation to installation was very professional. Both Michael who did the survey and quote and Kevin who installed the system were excellent.


Top notch service from a local company




Review of Midland Alarm Services Ltd

I had a problem with the control box for my existing wired alarm. I'd had a couple of quotes but they all wanted to rip out the alarm and put a new one in which didn't seem to make sense. Midland Alarm offered exactly what I wanted. A hybrid system that used the existing parts but gave me flexibility to add as needed. Michael undertook a survey of the property and made suggestions based on weak points and gaps. A no pressure sale and their quote was cheaper than the other comparable quotes. Just over a week later and Lee came to do the install. He turned up on time and undertook a fast, efficient install and a bonus for me, zero mess. I'm really pleased with the results so far especially the remote monitoring and notifications. Well done!


Fully equipped to keep you and your property safe and secure




Review of Midland Alarm Services Ltd

Totally professional customer service with your security and protection their priority. Full site assessment conducted and appropriate security measures recommended.


Maxneen




Review of Midland Alarm Services Ltd

Very prompt effecient service. Highly recommend.


Helpful and informative




Review of Midland Alarm Services Ltd

Kevin was pleasant and informative, explaining what each component of the alarm system does and answering all my questions. He cleaned up all drill dust etc as he went along and, once installed, ran through the system with me. He also volunteered to send me a 'quick start' guide and, when the email failed, returned to the house to transfer this to my iphone. Excellent service!


Great professional service




Review of Midland Alarm Services Ltd

Fantastic service with engineers who are very help full and knowledgable. Guys that can be trusted to carry out a great job.


Fantastic service




Review of Midland Alarm Services Ltd

Super friendly and efficient service from the first call to the office, to the quote and the fitter. All explained thoroughly every step of the way at a good price.


Good service




Review of Midland Alarm Services Ltd

Quick, easy and knowledgeable service from quote to installation. I would recommend


Great Service




Review of Midland Alarm Services Ltd

A+++


Excellent efficient & friendly service.




Review of Midland Alarm Services Ltd

From initial quotation through to installation took 7 days. Fast efficient and effective. Very professional throughout and extremely accommodating and friendly service. Have been a customer of MAS for 20 years. Never been let down or left disappointed. Would happily recommend. Thanks Steve, Michael & Lee.


Excellent Installation




Review of Midland Alarm Services Ltd

Arrived on time. Completed installation and handover. Job well done


Great Service by Midland Alarm




Review of Midland Alarm Services Ltd

Clean and tidy installation of two external CCTV cameras, and one internal, plus additional PIR/Dual-Tech detectors. All set up to work through smart phone Apps. Very pleased with the service, the explanations on how to use, including assisting with downloading the right Apps. Price very competitive. Cheers, PSB


Great service




Review of Midland Alarm Services Ltd

Very good service. Professional installation. Aesthetic external/internall alarm. Easy to use system.


Great new House Alarm fitted by an extremely professional business.




Review of Midland Alarm Services Ltd

I have been delighted with the friendly, professional and informative approach of all the people who I have come into contact with at Midland Alarm Services Limited. Form the initial enquiry to the installation of the new system today my experience of dealing with Steve the MD, his sales and then installation experts has been a real pleasure and I am very pleased with the new system fitted with its mobile App. I would have no hesitation in recommending this business to anyone.


Friendly helpful service, really good system




Review of Midland Alarm Services Ltd

From initial quote to installation and support Midland Alarms were fabulous. Genuinely lovely people


Friendly efficient staff.




Review of Midland Alarm Services Ltd


First class service




Review of Midland Alarm Services Ltd

Midland Alarm provided a first class solution after understanding our requirements - quick response and installation date and then superb installation and explanation of the system - perfect and highly recommended


Great service and very happy with the alarm




Review of Midland Alarm Services Ltd

From initial enquiry to the alarm being fitted was very quick and convenient


Excellant service




Review of Midland Alarm Services Ltd

Great product on time next day installation delighted with service


Alarm fitted by Lee 03/11/17




Review of Midland Alarm Services Ltd

Great service from the consultation a few weeks before and also the fitting today. Lee arrived early and talked us through what he was going to be doing today. Also attentive to our needs and talked us through the really useful app. Would recommend Midland Alarms in a heartbeat!! Thank you.


Efficient, friendly service




Review of Midland Alarm Services Ltd

Midland alarm responded quickly to a call, a quote and the survey. This was followed up by a speedy and friendly fit out with a really user friendly system that even I can work!


Installation review




Review of Midland Alarm Services Ltd

Great service. Really quick to give me a quote and arrange installation. Fitting was efficient and tidy. Recommended supplier


Tremendous service, friendly, professional very happy to recommend




Review of Midland Alarm Services Ltd

First class service


Excellent service in all respects.




Review of Midland Alarm Services Ltd

Recommend this company


Great Customer Service




Review of Midland Alarm Services Ltd

Excellent customer service - came round and fitted us in the next day so we could go on holiday with peace of mind!


Brilliant Service




Review of Midland Alarm Services Ltd

Brilliant service from start to finish. Michael was prompt with the quotation and Lee installed my full system a week later with no issues. Both were professional in their manner and explained everything to me brilliantly. 100% recommend anyone looking for an alarm with an easy install process to get in touch.


Professional




Review of Midland Alarm Services Ltd

Friendly clean and efficient engineer


Great Service




Review of Midland Alarm Services Ltd

Helpful, quick and friendly service


Excellent service & efficient completion of work




Review of Midland Alarm Services Ltd

Lee was very professional and personable. He explained everything clearly and carried out the installation with minimal fuss or disruption


Excelent service: - job completed satisfactory, fully explained functioning of Alarm, very impressed




Review of Midland Alarm Services Ltd


Excellent Service




Review of Midland Alarm Services Ltd

Good quality product and excellent service. Thank you


Friendly polite service




Review of Midland Alarm Services Ltd

Midland alarms have been a delight to deal with. They made having a new alarm an easy process and gave lots of advice and help on what would suit us best.


Excellent customer service




Review of Midland Alarm Services Ltd

Very professional approach


Alarm upgrade




Review of Midland Alarm Services Ltd

Brilliant service, great upgrade, new wifi sensors added. Thanks.


Great product, very professional




Review of Midland Alarm Services Ltd

Both visits - the survey and the fitting were carried out by two gentlemen who understood our requirements, gave sound advice and were both extremely amiable and professional. We're very pleased with our security system and would not hesitate to recommend. In fact we already have and they have fitted a security system for relatives! If you're looking for a trustworthy company with both high quality product and a personal service look no further.


Painless




Review of Midland Alarm Services Ltd

I am called each year to remind me that a service is due. The engineer is not intrusive, respectful (shoes off at door) and the actual service takes very little time.


Alarm service




Review of Midland Alarm Services Ltd

Great service from Steve, as always.


Super service




Review of Midland Alarm Services Ltd

The installation of our new alarm was completed exactly as promised and its operation clearly explained by Kevin at the time of handover.


Reliable provider




Review of Midland Alarm Services Ltd


Friendly efficient service




Review of Midland Alarm Services Ltd

Easy to deal with, came when they promised with minimal fuss. Steve was fantastic talking through options and prices and Lee was a superstar on installation.


fantastic service




Review of Midland Alarm Services Ltd

fantastic service and excellent work carried out


Great service




Review of Midland Alarm Services Ltd

Installation engineer was very good, explained everything very clearly and was very helpful


Great service




Review of Midland Alarm Services Ltd

Polite helpful friendly guy who installed my alarm


Excellent service




Review of Midland Alarm Services Ltd

Prompt efficient and professional


made the whole experiance easy




Review of Midland Alarm Services Ltd

the service we got was great.


Great friendly service




Review of Midland Alarm Services Ltd


Midland Alarm fitting - great service




Review of Midland Alarm Services Ltd

Had Lee from Midland Alarm Services come out to fit my bridal boutique with alarms today. Excellent service - installed super quickly, thorough explanation on how to use and a very pleasant chap. Would definitely recommend.


Fast Friendly Service




Review of Midland Alarm Services Ltd

Booked a service of our house alarm at a time to suit us and on the day the engineer that came out was very happy and friendly and was able to add a new device to our system even though this wasn't something we had pre-booked. Great service!


Professional Service




Review of Midland Alarm Services Ltd

Arrived when quoted efficient work clean and tidy worker got on with job and when finished spent time showing us how to use it and what can be added to it at any time later and there service policy Very professional and efficient would recommend to anyone who needs a new alarm or an alarm update


Great Service and very friendly and explained things very clearly




Review of Midland Alarm Services Ltd


Great service ,very friendly, knowledgeable.




Review of Midland Alarm Services Ltd

Professional service from a very plesant engineer.


Alarm annual service




Review of Midland Alarm Services Ltd


Very efficient srevice




Review of Midland Alarm Services Ltd

Engineer was prompt and very courteous, worked quickly and efficiently, overall very pleased with the service.


Great all round service




Review of Midland Alarm Services Ltd


The engineers were very good 10 out of 10.




Review of Midland Alarm Services Ltd


Good service




Review of Midland Alarm Services Ltd


Good selection of security options




Review of Midland Alarm Services Ltd


Quick, efficient service




Review of Midland Alarm Services Ltd

Same day repair - Could not have been quicker....


Very impressed.




Review of Midland Alarm Services Ltd

Arrived on the dot. Very professional and efficient. Great job all round. Would recommend.


Very good service




Review of Midland Alarm Services Ltd


Annual Service




Review of Midland Alarm Services Ltd

Easy to arrange, arrived as expected and completed work promptly. One minor issue sorted without any fuss. Great.


First Class Customer Service




Review of Midland Alarm Services Ltd

From my initial telephone enquiry to the demonstration of the fitted equipment it was first class. Clean and tidy job, completed as promised.


Great Product Great Service




Review of Midland Alarm Services Ltd

Definately Recommend


Very reliable




Review of Midland Alarm Services Ltd

I've been with them for 17 years and touch wood, they have never let me down


Excellent service




Review of Midland Alarm Services Ltd

We have been having Midland Alarms service our system for 14 years


Amazing service




Review of Midland Alarm Services Ltd

Excellent service from enquiry to installation - a very rare experience these days! Recommended to me and would highly recommend to others. Steve came out to my home, listened to what I wanted and talked me through my options, demonstrating along the way. Didn't blind me with technology. Always a bonus! Provided a quote there & then. No delays in providing a revised quote when I changed my mind. On the day I received a call from Steve letting me know the installers were on their way, their names & time of arrival. Very impressed. Joe & Kevin arrived on time & introduced themselves, took off their shoes & worked solidly all day. Nothing was too much trouble, they did an excellent job & no mess. Kevin patiently helped set up the support technology on my laptop/phone. Cannot fault this firm or its representatives. Very refreshing experience.


Excellant overall service endorsed by super after sales service




Review of Midland Alarm Services Ltd

Redrow Homes substantially overcharged for the installation of the Alarm System in our new house but my enquiries afterwards showed me that if I had gone direct I would have been happier with the price hence my rating below


Excellent service




Review of Midland Alarm Services Ltd

I called Midland Alarm because my alarm needed servicing. Steve arranged to visit the next day and phoned when he realised he would be later than planned. When he arrived he did a thorough and professional job. I would definitely recommend Midland to others.


Great service




Review of Midland Alarm Services Ltd


Very reliable




Review of Midland Alarm Services Ltd

I have been a customer of Steve for the past 16 years and he has never let me down. On the rare occasion that the alarm malfunctions he is there within a few days and never fails to remedy the problem.


Great service




Review of Midland Alarm Services Ltd

Prompt quality service. Just what I needed.


Really good service, punctual, polite and explained everything




Review of Midland Alarm Services Ltd

I found Midland Alarms through a review site and they had excellent reviews. From the outset they ave been great. They talked me through in simple terms what I needed to know, helped me make my decision on what I wanted, booked in within 2 weeks and turned up on time to do the job. Kevin fitted the job and he was quick, polite and explained everything so I was confident with what I'd purchased. Great value, excellent and friendly service. I would definitely recommend Midland Alarms.


Great service




Review of Midland Alarm Services Ltd

Had an issue with one of the alarm key fobs, came out same week replaced under warranty. No problems at all. Happy with service and happy with the initial installation and whole process. Would recommend.


Speedy and friendly service




Review of Midland Alarm Services Ltd


Excellent service




Review of Midland Alarm Services Ltd

Engineer arrived promptly and fixed the fault


Excellent service




Review of Midland Alarm Services Ltd

The company were able to install the alarm the same week I called. Installers were very helpful and friendly and it only took a couple of hours to install the new system.


Very professional installation.




Review of Midland Alarm Services Ltd

I was really impressed by the quality of the alarm system and the manner in which it was installed.


New alarm fitted




Review of Midland Alarm Services Ltd

Excellent and professional workmanship. No mess. Everything discussed as the job proceeded. All systems explained. Carried out in double quick time , quietly and expertly.


Good friendly service




Review of Midland Alarm Services Ltd


Would highly recommend




Review of Midland Alarm Services Ltd

Very helpful, polite and friendly service. Chose this company because of the external sensors available for extra securlty.


Excellent Service!




Review of Midland Alarm Services Ltd

After needing to update and upgrade my alarm I contact Steve (the owner of MA) and he visited me quickly to talk through all available option. He was brilliant in discussing features and benefits and really helped me make an informed choice. Within a few days the whole job was completed by Kevin who was excellent throughout the installation. Top class products and top class knowledgeable service from a great team!


Excellent service




Review of Midland Alarm Services Ltd

Great product, easy to use and fitted with minimum fuss. I feel very safe now.


Servicing alarm system




Review of Midland Alarm Services Ltd


can't recommend them enough.




Review of Midland Alarm Services Ltd

Me and my wife had been put off the idea of getting a house alarm after speaking with ADT who seemed more concerned in trying to scare us into a sale, offer a bog-standard alarm system and try and tag on an expensive two year contract to boot, no thank you. We were then recommended Midland Alarm by a friend who was recently burgled. After contacting Steve (who came out for a home visit), we were all prepared for a hard sell and some cheap scare tactics to get us to buy. We couldn't be more wrong. Steve was an absolute star, offering practical advice on protecting our home and demonstrating the alarm system Steve then went away and emailed us a quote. After working out the pros and cons it was a no brainer, a far superior alarm system (being a geek I did my research) at a fraction of the price of ADT. A special mention to Kev who also came to fit the alarm, being wireless the installation was quick process and Kev was polite, friendly and knowledgeable. In short we can't recommend them enough.


First rate burglar alarm installation




Review of Midland Alarm Services Ltd

Steve quoted and fitted our new burglar alarm with the minimum of fuss and mess and was knowledgable on his products and the various options around detectors, based on the property layout. Would highly recommend.


Excellent response and quality service from Midland Alarm services




Review of Midland Alarm Services Ltd

Steve responded to our call for help after a burglary and specified and fitted an alarm system in 2 days. I cannot thank the guys enough for the courteous and professional manner in which Kevin fitted the alarm. I would recommend Midland Alarm Services to anyone seeking great service, just don't wait too long as we did.


Excellent Service.




Review of Midland Alarm Services Ltd

We hadn't had our alarm system updated since it was installed 17 years ago, so when it was due for it's annual service we thought it was time to get it done. It is important to keep security systems up to date for peace of mind and of course the added bonus of having any discounts available when renewing your house insurance. Steve installed a new control panel and a new keypad. It was all done in a matter of a few hours. Friendly, efficient and cleaned up any mess made during the installation (not that there was much anyway !)


Good service




Review of Midland Alarm Services Ltd


Excellent Alarm Installation




Review of Midland Alarm Services Ltd

Steve and Kev supplied and installed our new alarm quickly and efficiently, a friendly service and no mess. They discussed locations for sensors and an excellent tutorial on the system - many thanks!


Not your usual level of service, Steve !




Review of Midland Alarm Services Ltd

This was the first time since I moved to my present house that I've not been 100% satisfied! I didn't get my usual reminder I was due a service.Having contacted Steve and booked a date he failed to turn up.I had wasted a morning waiting in! I hope things are back on track now because up until now I was very satisfied with the level of work etc.


Reliable and excellent service




Review of Midland Alarm Services Ltd

When we had problems caused by an electric storm it was dealt with quickly, efficiently and with no fuss. Always an excellent service with polite and efficient staff


Steve has always given good service




Review of Midland Alarm Services Ltd


Efficient response to a maintainance problem resulting from work by other people




Review of Midland Alarm Services Ltd

See above


Good job.....




Review of Midland Alarm Services Ltd

Good job, but for the time here, it feels expensive.


Professional service




Review of Midland Alarm Services Ltd

Steve and Kevin offer a great service, that is extremely well priced. Would definitely use them again.


Kevin B.

Kevin B.

Alarm additions and CCTV for a customer who lives on what was a Charles Church development.

Near Edgehill Dr, Stratford-upon-Avon, Warwickshire CV37
Stratford-upon-Avon, Warwickshire - Alarm additions and CCTV for a customer who lives on what was a Charles Church development.
Steve W.

Steve W.

Firmware upgrade to wireless house alarm system in Rugby. Along with the ability to connect the alarm system to a mobile app via the HKC Securecomm cloud service, we are also able to provide remote support if ever there is a problem with the home burglar alarm system.

Near Ashlawn Rd, Rugby, Warwickshire CV22
Rugby, Warwickshire - Firmware upgrade to wireless house alarm system in Rugby. Along with the ability to connect the alarm system to a mobile app via the HKC Securecomm cloud service, we are also able to provide remote support if ever there is a problem with the home burglar alarm system.
Lee C.

Lee C.

Service for a hkc quantum alarm system

Near Shrewley Common, Warwick, Warwickshire CV35
Lee C.

Lee C.

Battery change for a optima g3 alarm system

Near Shrewley Common, Warwick, Warwickshire CV35
Lee C.

Lee C.

Installing a new hkc 10270 alarm system with shock sensors and Wi-Fi

Near Shrewley Common, Warwick, Warwickshire CV35
Warwick, Warwickshire - Installing a new hkc 10270 alarm system with shock sensors and Wi-Fi
Kevin B.

Kevin B.

Just been to see one of our ‘Full Service Plan’ customers who was having trouble connecting the alarm to their BT router. All up and running again now I also helped her with her CCTV getting the app working on her phone.

Near Edgehill Dr, Stratford-upon-Avon, Warwickshire CV37
Kevin B.

Kevin B.

Full service including battery change on an HKC Quantum we installed 3 years ago for The Children’s Village in Warwick

Near Hampton Rd, Warwick, Warwickshire CV35
Warwick, Warwickshire - Full service including battery change on an HKC Quantum we installed 3 years ago for The Children’s Village in Warwick
Lee C.

Lee C.

Service for a hkc 1070 alarm system

Near Grouse Cl, Stratford-upon-Avon, Warwickshire CV37
Lee C.

Lee C.

Service for a guard tec alarm system

Near Warwick Rd, Stratford-upon-Avon, Warwickshire CV37
Lee C.

Lee C.

Service for a hkc quantum alarm system

Near Warwick Rd, Stratford-upon-Avon, Warwickshire CV37



James Carter
James Carter
14:25 16 Feb 20
Knowledgeable and easy to discuss requirements with. Also advice given at inquiry stage was excellent re security risks and vulnerability of premises.Installation was neat and tidy and no mess. Appointments were kept as arranged. Overall a professional job.
James Carter
James Carter
09:19 13 Feb 20
Knowledgeable and easy to discuss requirements with. Also advice given at inquiry stage was excellent re security risks and vulnerability of premises.Installation was neat and tidy no mess. Appointments were kept as arranged. Overall a professional job.
Brian Camfield
Brian Camfield
04:56 13 Feb 20
Midland Alarm fitted a new system for our home a couple of years ago. Their services are very professional and delivered in a helpful and totally friendly way. Yesterday our system flagged up that it needed service, so I phoned Midland Alarm and straight away spoke to Steve who advised me that whatever was needed could be achieved remotely. He then went into our alarm system online, did what was needed and also updated the HKC firmware to make it simpler for any future changes. I don't hesitate to recommend the services of Midland Alarm.
Raghbir Singh
Raghbir Singh
11:30 07 Feb 20
Great alarm system, good customer service. Brought some extra products that were fitted with great professionalism.
Michael Fitzgerald
Michael Fitzgerald
17:11 17 Jan 20
QUICK, EFFICIENT SERVICE. NOT THE CHEAPEST BUT RELIABLE. PLEASANT STAFF.
Clem Neil
Clem Neil
16:17 08 Jan 20
Very good service from Lee,made alarm seem easy to used,thank you..
Bill Groom
Bill Groom
16:29 03 Jan 20
I contacted Midland Alarms by phone in the hope of rectifying a fault with our alarm at our Redrow home. They couldn't have been more helpful and Steve was able to talk me through the process in a simple and relaxed way. Exceptionally good advice and service.
Dunc Cook
Dunc Cook
11:40 07 Dec 19
Prompt and friendly service. Great clarity of explanation for the questions I had too. Highly recommended.
Dave Ruppenthal
Dave Ruppenthal
12:23 03 Dec 19
Initial Contact was friendly, positive and helpful. The subsequent, first visit was conducted by a knowledgeable, authoritative and trustworthy person and , as a result, we agreed to an upgrade. On fitting day, Lee was focussed, carrying out his work with dedication and a minimum of fuss. His brief and instructions towards the end of the visit were clear, accessible and responsive. Highly recommended.
denis ryce
denis ryce
17:08 07 Oct 19
This appears to be a business that cares for it's customers.Having moved into our new home, we weren't sure how to operate the alarm. I called Midland to ask if they could arrange a visit to explain things. They said they could and would and then went a step further by providing immediate help on the phone which was so comprehensive (10mins of idiot-proof guidance!) that the call-out wasn't needed. A company that listens and then thinks of the best way to help . . . happy customer!
Louise Saunders
Louise Saunders
21:49 03 Oct 19
Really great service again today from Midland Alarms! Kevin, Lee and Leila have been massively helpful over the last few weeks and I can’t rate them highly enough!
Steve Dawson
Steve Dawson
16:22 01 Oct 19
I was looking to get a top quality alarm and cctv system fitted at my home when a friend told me about Midland Alarm Services. Every step from my initial enquiry to survey, to quote, to installation was managed brilliantly and effortlessly. The installation itself is a testament that the installers actually care that they do a great job in a really efficient manner.I can't speak highly enough of them, you won't go wrong if you choose these for your security needs.
Maureen Roberts
Maureen Roberts
14:17 30 Sep 19
Excellent, professional service. Explained the system and made sure we were happy with everything.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Andy Frankum
Andy Frankum
10:15 03 Sep 19
Very professional and great easy installation. Would highly recommend.
Patrick Walsh
Patrick Walsh
19:25 30 Aug 19
Fantastic Team, Mick and Lee are a credit to the company. Products/Installation are quality. All round a great service.Will be highly recommending to anyone I know who requires a security installation.Many thanks Patrick
Jonathan Read
Jonathan Read
07:59 27 Aug 19
Excellent service throughout from very first visit, with hassle free installation. System operates very smoothly so far and has provided us with the confidence and security we all want in our home.
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Ian Joesbury
Ian Joesbury
11:59 24 Jun 19
Arrived when they said they would, work all done with no fuss and better value than our previous supplier. Excellent!
Adrian Russell
Adrian Russell
14:52 10 Jun 19
Superb service and great alarm system. Would highly recommend and will definitely use again.
dharmesh patel
dharmesh patel
13:34 31 May 19
Kevin is very patient and keeps you informed every step of the way. It was a pleasure to have Kevin install our house alarm. Very professional
Dave Fry
Dave Fry
15:13 07 May 19
Outstanding company right from the first visit, very easy to understand process with Mick through to the installation by Lee, no mess, no fuss and eloquently expalined the usage facilities. Great company and a decent price to boot
Ros Taylor
Ros Taylor
09:16 06 May 19
Steve came recommended by a friend - I had problems with my alarm controls and he sorted them in 5 minutes, without charge! He also recommended several improvements to my current setup, which I hadn't considered. Would definitely recommend!
David Hayman
David Hayman
12:32 27 Apr 19
Having used Midland Alarm many times previously at my home I have added further equipment to our security system. Kevin carried out this work in a very professional way and walked me through each stage of the equipment so I have a good working understanding of it. Highly recommended services and thanks to Steve and all of your team at Midland Alarm.Dave H
Harvey Laud
Harvey Laud
09:24 26 Mar 19
We had the wifi enabled control unit fitted and so pleased we did - great convenience being able to monitor and control your alarm from your phone - even when the other side of the world on holiday. Cant recommend Midland Alarms enough tbh - very responsive, friendly service and their full install and service package provides a simple one stop shop for all our needs. Very happy customer!
Kate Madia
Kate Madia
21:27 03 Mar 19
Midland alarm services installed for the alarm system in my new house. They provided a comprehensive quote and tailored my specifications to ensure I was fully secure for myself and my family. Installation was quick, easy and the engineer was very tidy. I received a full demonstration and also have the app on my phone cannot recommend up enough, as I’m able to set an unset the alarm and I get notifications if any of the senses go off throughout the day or evening . This gives you a great sense of comfort knowing that your house is secure. Another benefit of the app is that the engineers can troubleshoot and make changes to any of the senses remotely, this is something that I have used on a number of occasions working together to resolve the issues. I have found the company and all the engineers very very supportive and I can’t recommend them enough.
Juliet Jenkins
Juliet Jenkins
18:25 26 Feb 19
Very impressive service. I had a battery fault on my alarm for which Steve attended within a few hours. He kept me regularly updated on his arrival time, which was greatly appreciated. I would definitely recommend Midland Alarm Services.
Pete George
Pete George
16:01 04 Feb 19
Great service. Responded quickly and efficiently to initial enquiry. Comprehensive and pragmatic survey not just trying to sell for the sake of it. Had a few quotes - really pleased I went with them. Special mention for Kevin who did the installation without fuss or mess!
David Hayman
David Hayman
19:30 03 Feb 19
I have used Midland Alarm many times at my home, this time for a CCTV system. Kevin carried out the work and as usual in a very professional way whilst explaining what he was doing during the process.Highly recommended services. Thank you Steve and your team.Dave H
adrianghunt
adrianghunt
12:30 25 Dec 18
Very good service. Held to a figure quoted even though it was close to 12 months old. Fitter very helpful explaining clearly all the workings. Would recommend them for a certainty.
Tim Jennings
Tim Jennings
12:48 07 Dec 18
Very good service. Explained all the options and what was needed to bring my alarm system up to date. Kept well informed about progress on the day of the appointment, and all the work was carried out neatly and satisfactorily. Would certainly recommend.
Mike Thorpe
Mike Thorpe
14:47 16 Oct 18
We have recently upgraded alarm system. Mike came and did the initial requirements specification and quote. I must confess I did found it a bit irritating that he answered his phone continually whilst dealing with us in our home. However I guess that is a symptom of modern life. Readers will guess I am well over 65. Apart from that he was professional and recorded our requirement and gave us a quote. This was in line with previous past discussions, and in my view represents good value for money. We asked for Kevin to undertake the work as he has regularly serviced our system. He did the work in a little over 2.5 hours and was clean and tidy, and his normal jovial self. Gave us a demo at the end which was clear and easy to understand. Left us an updated instruction booklet. The booklet of confusion!! However I know that Steve or team will be at the end of the phone to answer any future queries I may have. Have no hesitation in recommending, indeed I will be giving the neighbours a demo and suggesting they upgrade their system.
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