With the current requirements for social distancing, HKC SecureComm Cloud is the perfect solution to enable Midland Alarm Services to offer remote servicing and support while keeping our staff and customers safe. The Engineer App and computer software provides us with full upload/download capability while the Customer App allows end users complete control of their systems from their mobile devices.
HKC’s Engineer App and SmartLink 700 computer software allows us to provide remote support for customers in their homes and businesses. Remote alarm system monitoring via mobile app combined with remote support with the HKC SmartLink software. An important service at all times but especially during this crisis:
- Full Upload / Download
- Add / Remove Devices
- Firmware Upgrades
- Remote diagnostics / Interrogate Logs
- Change Panel Setting
- Remote Routine Maintenance