Scroll Down to See All of our Reviews
Midland Alarm Services is one of the region’s leading security system suppliers, with nearly 30 years’ experience of working with residential and commercial customers across the Midlands.
If you’re looking to install a security system or you’re thinking of upgrading your current system, why not call us for a friendly chat on 02476 403527?
Click here for videos of more satisfied customers or Click Here to view our Service Area in the Midlands.
Local Reviews
Powered by Nearby NowHome Alarm Service - Midland Alarm
Adam - Alcester, Warwickshire
Steve phoned to let me know he was on the way to our property and how long he would be. He arrived promptly and followed the care note I had passed to the Customer Service team about the need for a mask and social distancing as a member of our family is immunocompromised. (Wore a mask and sanitised his hand before entering the property and maintained social distancing throughout. At all times he made sure to keep me informed what he was doing and did a professional job. Would definitely recommend Steve, the product and the service Midland Alarm Services provide.
Midland Alarm Service installed our system and have serviced it for the last 20 years and we are very satisfied
Mrs Keffen - Telford, Shropshire
Very Helpful Service
DM - Evesham, Worcestershire
Very friendly and helpful team that go the extra mile - Thank-you
Alarm System Service
Jason - Ashby-de-la-Zouch, Leicestershire
Full service carried out on all alarm system components quickly and efficiently. Certainly recommend Midland Alarm Services.
Fantastic service and peace of mind
Jeanette - Solihull, West Midlands
Really pleased with alarm choice. Easy to operate and great service from Kevin, mick and the team.
Great personalised service
Judith - Rugby, Warwickshire
Friendly, knowledgeable staff made me feel very confident. System was installed quickly and neatly without any mess. Wouldn’t hesitate to recommend Midland Alarms
Excellent service
Richard - Warwick, Warwickshire
I was pleased with the prompt attention to my service request.
Excellent service
Vicky - Birmingham, West Midlands
Had alarm fitted after break in, also having sensors on doors and windows stopped a burglar getting in at night because the alarm went off and woke us up before he was able to get in. Best thing we ever did, highly recommend
Annual service
Michael - Birmingham, West Midlands
Have used this service for many years. Trouble free,
Great Service
Matt - Kenilworth, Warwickshire
Great Service
Matt - Kenilworth, Warwickshire
The whole process from start to finish has been excellent.
Excellent Service
James - Warwick, Warwickshire
I am very happy to recommend Midland Alarm Services who have been servicing our home alarm annually since they first installed it 17 years ago. They upgraded the system last year and we're very pleased with the new user interface and system features. They have always provided a very friendly and reliable service.
Good service
Henry - Lichfield, Staffordshire
Very personable, pleasant and efficient service technician.
Service of Alarm System
Mike - Solihull, West Midlands
Punctual, efficient, helpful
Efficient and courteous service
Matthew - Leicester, Leicestershire
Punctual; polite; professional.
Eddie - Stourbridge, West Midlands
Great professional service
Martin - Leicester, Leicestershire
Professional and informative service given at my alarm service no pushy selling just genuine advice on protecting my property
Great service
Bryan - Leamington Spa, Warwickshire
Very professional service and good communication.
Fast, Efficient and Friendly
Chris - Shrewsbury, Shropshire
Annual alarm service completed without fuss. Very friendly and helpful company....they are always there if you need them
Very efficient, got the job ✅
Sue - Nuneaton, Warwickshire
Friendly efficient good job done 👍
Great Service!
HM - Rugby, Warwickshire
The team is always helpful and quick. Great alarm app too!
Faultless Service
Andy - Coventry, West Midlands
Another super-efficient service from Midland Alarm Services. Our alarm upgrade was well considered, nicely fitted and thoroughly explained. All the reassurance you want from a professional team.
Great Installation and Service
Scott - Coventry, West Midlands
Installation was seen less and hassle free. Demonstration was thorough and covered everything required to operate the new alarm effectively. Highly recommended.
Excellent Product, Great Service!
Kate - Solihull, West Midlands
Very impressed by Midland Alarm Services. The product is brilliant, and Kevin was great. He managed to install a whole alarm system very neatly and efficiently, and explained everything thoroughly to me. Would recommend.
Great service
Anna - Rugby, Warwickshire
Quick and professional service
Awesome Service, not hard sell
Duncan - Kidderminster, Shropshire
Really impressed with everyone I’ve met or spoken to at Midland. Really knowledgable and none of the scare tactics used by other firms. Couldn’t recommend enough.
Outstanding service, exceptional customer skills
Nigel - Stratford-upon-Avon, Warwickshire
Kevin is a credit to Midland Alarms: professional, considerate , charming & exceptionally helpful. Outstanding individual
Outstanding customer service
Kiwifiz - Warwick, Warwickshire
Had an urgent situation where our alarm failed just days before a planned overseas trip and despite having no availability, with some rescheduling Steve was able to fit us in for a review, repair and timely upgrade of our alarm system. Was able to use elements of our existing system and add wifi and wireless sensors to some glaring gaps in our security cover. Took time to listen, carefully assess and advise what would best suit our needs. Very much appreciated and highly recommended.
Great service!
Deb - Coventry, West Midlands
Wonderful service from all the team. Installer, Kev, was extremely helpful, taking time to explain everything as he went along. Nothing was too much trouble, thank you so much.
Great service from professionals
Kevin - Stratford-upon-Avon, Warwickshire
Very professional service undertaken. Highly recommended. You cannot cut corners on security. Get it done properly by Midland Alarms.
Great Service
Gavin - Southam, Warwickshire
Thoroughly professional
Graham - Moreton-in-Marsh, Gloucestershire
Excellent service would thoroughly recommend
reliable and thorough
Mrs G - Stafford, Staffordshire
Great service, Lee took time to go through options and settings and how to get the best out of the system.
brilliant
Angela - Alcester, Warwickshire
at such strained times Kevin showed true consideration for distancing and covid-19 procedures. has a great manner with customers.
Great service
Syed - Birmingham, West Midlands
Lee has extremely good customer services skills
Service review
Dr - Birmingham, West Midlands
Good customer service. Approachable and friendly
Great, efficient service
Sharon - Bedworth, Warwickshire
Alarm installation
Judy Piper - Leamington Spa, Warwickshire
Excellent service
Trudy - Lichfield, Staffordshire
Well as always excellent service On time job done Think I have used them about 10 years and never let u down
Friendly, comprehensive service.
Mike - Brackley, Northamptonshire
Kevin explained the alarm operation and setting options in terms I could understand. He sent me the relevant documents with the details. He fitted and tested the intruder alarms, stepping me through the whole process. A very pleasant and informative experience from someone who not only knew what he was doing but importantly knew how to pass on that knowledge. Thanks, Kevin.
Great service
Garry - Stratford-upon-Avon, Warwickshire
Arrangements made easily over phone and Kevin turned up on time
Impressive & efficient service
Dan - Coventry, West Midlands
top man
Paul - Coventry, West Midlands
Great Service
Jo - Stafford, Staffordshire
My alarm started going off for no reason so called Midland Alarms and he talked me through how to turn it off. Thank you so much.
Really understanding and supportive in solving a faulty alarm problem.
Richard - Tewkesbury, Gloucestershire
A fault has occurred with our house alarm. The customer service advice was perfect and very concise. Problem is due to the lack of servicing the system. System service to be completed in due course.
Lee install
Brent - Coventry, Warwickshire
Lee turned on time clean tidy an presentable and did a Stella job he’s was knowledgeable and informative and explained in simple term how to use the system I would highly recommend this very experienced team
Great Sservice after problem with wifi
Dave - Coventry, West Midlands
Received a call from Kevin after contacting Midland Alarm Services with a problem with loss of access to my security cameras. Having upgrading my wireless router the connection between cameras and remote access was lost. Kevin called with advice and instructions how to reconnect (all done via a phone call, there was no need to come out to site). On following his instructions, all was back online in minutes. Thanks for an excellent and prompt service Kevin.
Speedy Reply
George - Coventry, West Midlands
Arrived on time as arranged solved problems quickly.
Excellent installation
Zena - Stourbridge, West Midlands
Lee did a great job, much quicker than expected, and showed me very clearly how to use it. New app fantastic. Now feel much safer. Thank you
Great customer service from Kevin
Jessica - Southam, Warwickshire
Kevin was really pleasant and gave me a courtesy call before he arrived and took his time to answer any questions that I had during the service.
Good service
Matthew - Hinckley, Leicestershire
Kevin rang before attending the address to give me an eta. Turned up on time and professional throughout. Explained the alarm system in detail and replaced the faulty sensor within a short period of time.
Great service
Kathryn - Tetbury, Gloucestershire
Arrived when they said they would, service carried out quickly and effectively in a friendly professional manner.
Very efficient
Chris - Wolverhampton, Staffordshire
Very helpful and informative
Andrew - Kenilworth, Warwickshire
Lee modified and set up the system in such a way to suit all my requirements. He was very helpful.
Great service
David - Sutton Coldfield, West Midlands
Friendly and sorted problem very quickly
Problem solved
Tom - Alcester, Warwickshire
We moved into a house where the alarm hadn’t been used for a while and because it had been tenanted the vendor didn’t know the code. Kevin came out and managed to reset the code and service the alarm so it’s now working again!
Fantastic service great customer service
Miss - Burton-on-Trent, Staffordshire
We are very happy with the service we have received today. Very helpful and informative. Customer service was amazing
Great customer service
Darren - Northampton, Northamptonshire
Great service
Andy - Coventry, West Midlands
Excellent service. Lee was very efficient, informative and polite.
Excellent Service
Agnes - Coventry, West Midlands
We have had a wireless alarm installed in February and we are very happy with the whole experience. Michael visited and gave us expert advice and a no-nonsense quote. Kevin came and did the installation with absolutely no mess or disruption. We decided to have the monitored system and Steve was very helpful on the technical aspects. All our dealings with all the staff at Midland Alarms Ltd., have been very positive with all members have been extremely polite & courteous.
Excellent service very pleasant and efficient
Tim - Redditch, Worcestershire
Excellent
Great service
Kate - Coventry, West Midlands
GreaT
Simon - Coventry, West Midlands
Midland Alarms provide a good service
Anne - Stratford-upon-Avon, Warwickshire
We have used Midland Alarm services for 30 years and have no complaints , they always keep to appointment times and on the very odd occasion ,we have to contact them ,they have sorted out the issue very quickly .
Excellent
Paula - Stratford-upon-Avon, Warwickshire
Very helpful, great service
Great service, friendly efficient and professional
Jenny - Banbury, Oxfordshire
Brilliant job
Colin - Birmingham, West Midlands
Lee was quick tidy and very professional. Great job really pleased. Thank you
Great service
Dawn - Sutton Coldfield, West Midlands
Great service, turned up on time and did the job quickly
Friendly & Professional service
Habib - Birmingham, West Midlands
Kevin was very knowledgable about the alarm system and gave very easy to understand on how to use the upgraded alarm system functions. Would highly recommend.
Great Service
Shane - Cheltenham, Gloucestershire
Excellent and fast service when I needed help.\
GOOD SERVICE
Graham - Coventry, West Midlands
Lee was very professional and explained everything clearly
Great, Friendly Service.
Rory - Coventry, West Midlands
Great service and advise from the team. Helpful throughout.
Good job well done.
Mr J Wilkinson - Stratford-upon-Avon, Worcestershire
Amazing service, great guy.
Sophie - Dudley, West Midlands
On time, great communication, lovely chap! Couldn’t recommend more!
Excellent Service!
Mark - Sutton Coldfield, West Midlands
Always fantastic and efficient service. Strongly recommend.
Great service
Mrs Melissa lockett - Daventry, Northamptonshire
Easy and convenient
Linda - Leamington Spa, Warwickshire
Response from Midland Alarm was very efficient. I called with a small issue and was all sorted in 10 minutes! The service is both personal and effective.
Goog
Simon - Stourbridge, Worcestershire
Perfect
Mike - Lichfield, Staffordshire
Very pleasant, efficient, and polite
Very good service, a pleasure to deal with.
Paul - Leamington Spa, Warwickshire
Our experience with both Michael (quote) and Kevin (Installation) was first rate. Would certainly recommend them to anyone.
Very good, excellent work
Rick - Chelmsford, Essex
Great system and installation was simple and quick. The team hold great technical knowledge and are a pleasure to deal with.
Good service and very helpful
Geoff - Rugby, Warwickshire
Kevin was as always very helpful
Great Service
Gary - Solihull, West Midlands
Annual Alarm service
Richard - Tewkesbury, Gloucestershire
Kevin has serviced our alarm this afternoon. Very knowledgeable, friendly and courteous. Could not fault him. Good sense of humour too !
Always very good service easy to arrange things with friendly and trustworthy
John - Rugby, Warwickshire
Excellent, friendly service as always.
Caroline - Droitwich, Worcestershire
Neat and clean
John - Rugby, Warwickshire
Prompt and efficient installation. Knowledgeable and skilful engineer. Hybrid system employs existing sensors and new ones for comprehensive cover.
Great service
Emily - Kenilworth, Warwickshire
Lee was great - he clearly knew what he was doing and was considerate of the fact I had a baby here whilst he was working. Very impressed.
Great service
Mr Kalirai - Sutton Coldfield, West Midlands
very helpful to an old technophobe in a panic about a bleeping alarm system!
John - Worcester, Worcestershire
Exceptional service
Mrs hillier - Brackley, Northamptonshire
Amazing service. We moved to htis house with an alarm but no code to use. Was recommended to use this company which we are so grateful we were, the service we received was exceptional from the time we spoke to the lady on the phone to the engineer Kevin arriving he was timely, very Knowledgeable, friendly he explained everything clearly to my husband and I. Managed to resolved our issue. Exceptional service. I would highly recommend this company.
Good service,reliablr and friendly
Bill - Worcester, Worcestershire
Alarm
Colleen - Stafford, Staffordshire
Midland alarms Thank you for the service you provide. Excellent job always available for any issues. I recommend this company
Professional and friendly service.
David - Coventry, West Midlands
The engineer arrived on site early, reviewed and confirmed the job in hand and immediately got started. Checked with me before each stage of the work to ensure his tasks agreed with my expectations. Progressed through all fitting and testing, only taking a short lunch break, in order to complete the work by the time I had requested. Lee, the engineer, was very professional, friendly and tidy in his work. I would most certainly recommend Midland Alarm Services.
New Alarm Fitting
Jim - Coventry, West Midlands
New alarm Fitted great service and removed my old Alarm thank you very good place for this quality system.
Superb service
Frazer - Coventry, West Midlands
Arrived at stated time and sorted the issue without alarm system with the minimum of fuss.
Great, friendly service.
James - Warwick, Warwickshire
Really good company to tell with. Straight talking and honest opinion as to what you need. Tidy and considerate installation.
Great Service
Kalsi - Birmingham, West Midlands
Finished the job very quickly
Great service
Mrs Bining - Warwick, Warwickshire
Kevin was very professional and informative.
Top service
Jim - Coventry, West Midlands
