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Local Reviews
for Warwickshire
Service, price, quality all good!
Neil - Stratford-upon-Avon, Warwickshire
From the initial survey and quote to the installation and after sales, everyone at Midland has been friendly, helpful and efficient. I've been left with the right alarm system for me and would highly recommend Midland Alarms
Home Alarm Service - Midland Alarm
Adam - Alcester, Warwickshire
Steve phoned to let me know he was on the way to our property and how long he would be. He arrived promptly and followed the care note I had passed to the Customer Service team about the need for a mask and social distancing as a member of our family is immunocompromised. (Wore a mask and sanitised his hand before entering the property and maintained social distancing throughout. At all times he made sure to keep me informed what he was doing and did a professional job. Would definitely recommend Steve, the product and the service Midland Alarm Services provide.
Great personalised service
Judith - Rugby, Warwickshire
Friendly, knowledgeable staff made me feel very confident. System was installed quickly and neatly without any mess. Wouldn’t hesitate to recommend Midland Alarms
Excellent service
Richard - Warwick, Warwickshire
I was pleased with the prompt attention to my service request.
Great Service
Matt - Kenilworth, Warwickshire
Great Service
Matt - Kenilworth, Warwickshire
The whole process from start to finish has been excellent.
Excellent Service
James - Warwick, Warwickshire
I am very happy to recommend Midland Alarm Services who have been servicing our home alarm annually since they first installed it 17 years ago. They upgraded the system last year and we're very pleased with the new user interface and system features. They have always provided a very friendly and reliable service.
Very efficient, got the job ✅
Sue - Nuneaton, Warwickshire
Friendly efficient good job done 👍
Great Service!
HM - Rugby, Warwickshire
The team is always helpful and quick. Great alarm app too!
Great service
Anna - Rugby, Warwickshire
Quick and professional service
Outstanding service, exceptional customer skills
Nigel - Stratford-upon-Avon, Warwickshire
Kevin is a credit to Midland Alarms: professional, considerate , charming & exceptionally helpful. Outstanding individual
Outstanding customer service
Kiwifiz - Warwick, Warwickshire
Had an urgent situation where our alarm failed just days before a planned overseas trip and despite having no availability, with some rescheduling Steve was able to fit us in for a review, repair and timely upgrade of our alarm system. Was able to use elements of our existing system and add wifi and wireless sensors to some glaring gaps in our security cover. Took time to listen, carefully assess and advise what would best suit our needs. Very much appreciated and highly recommended.
Great service from professionals
Kevin - Stratford-upon-Avon, Warwickshire
Very professional service undertaken. Highly recommended. You cannot cut corners on security. Get it done properly by Midland Alarms.
Great Service
Gavin - Southam, Warwickshire
brilliant
Angela - Alcester, Warwickshire
at such strained times Kevin showed true consideration for distancing and covid-19 procedures. has a great manner with customers.
Great service
Garry - Stratford-upon-Avon, Warwickshire
Arrangements made easily over phone and Kevin turned up on time
Great customer service from Kevin
Jessica - Southam, Warwickshire
Kevin was really pleasant and gave me a courtesy call before he arrived and took his time to answer any questions that I had during the service.
Very helpful and informative
Andrew - Kenilworth, Warwickshire
Lee modified and set up the system in such a way to suit all my requirements. He was very helpful.
Problem solved
Tom - Alcester, Warwickshire
We moved into a house where the alarm hadn’t been used for a while and because it had been tenanted the vendor didn’t know the code. Kevin came out and managed to reset the code and service the alarm so it’s now working again!
Midland Alarms provide a good service
Anne - Stratford-upon-Avon, Warwickshire
We have used Midland Alarm services for 30 years and have no complaints , they always keep to appointment times and on the very odd occasion ,we have to contact them ,they have sorted out the issue very quickly .
Excellent
Paula - Stratford-upon-Avon, Warwickshire
Very helpful, great service
Good service and very helpful
Geoff - Rugby, Warwickshire
Kevin was as always very helpful
Always very good service easy to arrange things with friendly and trustworthy
John - Rugby, Warwickshire
Neat and clean
John - Rugby, Warwickshire
Prompt and efficient installation. Knowledgeable and skilful engineer. Hybrid system employs existing sensors and new ones for comprehensive cover.
Great service
Emily - Kenilworth, Warwickshire
Lee was great - he clearly knew what he was doing and was considerate of the fact I had a baby here whilst he was working. Very impressed.
Great, friendly service.
James - Warwick, Warwickshire
Really good company to tell with. Straight talking and honest opinion as to what you need. Tidy and considerate installation.
Great service
Mrs Bining - Warwick, Warwickshire
Kevin was very professional and informative.
Excellent service. Very professional.
Joanne - Studley, Warwickshire
Kevin was very efficient. He knows his job ,did an excellent job of installing the cameras. Thank you
Sue - Nuneaton, Warwickshire
Kevin was brill,on the down side the cable which was installed proved to be incorrectly made up. Who ever midland alarms use as a provider for their nessesary equipment,they need to check it's made correctly. Due to this poor Kevin ( installer) had to make several trips to us to get things up and running. We paid the full amount, and didn't make a fuss. We are sure that midland alarm won't always be as lucky if they keep purchasing faulty equipment,the next customer may not be as lenient !!! Again , well done Kevin.
Marvellous service
Tom - Warwick, Warwickshire
The original conversation and subsequent visit to my home by Michael provided me with exactly what I wanted from an alarm system. The date set for installation was almost immediate and Kevin arrived bang on time. Installation completed within a couple of hours, he was both courteous and helpful, spending time to instruct me fully on how to use my new system. Workmanship brilliant and very tidy, many thanks Kev. Regards, Tom.
Alarming service and installation
Richard - Warwick, Warwickshire
Well informed introduction, informative and reliable service.
Excellent Friendly Service
Jenny - Warwick, Warwickshire
Great Service
Jason - Warwick, Warwickshire
Quick, easy and tidy installation. Great engineer- a credit to the company.
Usual good service
Mr Garry - Warwick, Warwickshire
Professional efficient
Angela - Alcester, Warwickshire
Friendly help and support
Rob - Stratford-upon-Avon, Warwickshire
Had to access my alarm App remotely, with help from the Midland Alarm team
Simply the best better than all the rest
Alex - Stratford-upon-Avon, Warwickshire
Best advice clean and efficient installation great service
Great guy. Kev always so helpful.
Peter - Warwick, Warwickshire
Good service
Gary Ingram - Warwick, Warwickshire
Would recommend
Excellent Service
Mrs - Warwick, Warwickshire
From start to finish very good service. Came out to quote the day after initial email enquiry and arrived promptly to the installation appointment. Very friendly and knowledgeable staff for both the quote & installation - would definitely recommend.
Great service . Very professional and great help with set up of apps
Bob - Nuneaton, Warwickshire
Great efficient helpful service
Nicola - Rugby, Warwickshire
Fault with alarm Steve helped to give advice for a quick fix until an appointment can be arranged.
Great efficient Service
Mr Coyle - Rugby, Warwickshire
Great experience with Midland Alarms from house meet to fitting, friendly people and well explained and efficiently fitted
Quote without the hassle
Matt - Warwick, Warwickshire
Speedy Action
Martin - Stratford-upon-Avon, Warwickshire
One of our old sensors had gone off inexplicably. But once we contacted MAS the matter has been resolved quickly and logically = good support service
Excellent service
Mr - Warwick, Warwickshire
Excellent install and product
Mark - Rugby, Warwickshire
Very impressed with the alarm system. All setup and installed very quickly and easily. Was given a full demonstration and everything was explained clearly by the installer. He went about the install in a very respectful manner. The wife feels very safe now knowing she can fully set the alarm but leave our dog to roam. The perimeter set is also a great feature.
Great Service
Felix - Rugby, Warwickshire
Professional service, will use again
Very good and efficient service
Mr C - Kenilworth, Warwickshire
Excellent company to deal with !
MrRon Swift - Stratford-upon-Avon, Warwickshire
The whole experience from quotation to installation was very professional. Both Michael who did the survey and quote and Kevin who installed the system were excellent.
Top notch service from a local company
Dan - Rugby, Warwickshire
I had a problem with the control box for my existing wired alarm. I'd had a couple of quotes but they all wanted to rip out the alarm and put a new one in which didn't seem to make sense. Midland Alarm offered exactly what I wanted. A hybrid system that used the existing parts but gave me flexibility to add as needed. Michael undertook a survey of the property and made suggestions based on weak points and gaps. A no pressure sale and their quote was cheaper than the other comparable quotes. Just over a week later and Lee came to do the install. He turned up on time and undertook a fast, efficient install and a bonus for me, zero mess. I'm really pleased with the results so far especially the remote monitoring and notifications. Well done!
Fully equipped to keep you and your property safe and secure
Dawn - Stratford-upon-Avon, Warwickshire
Totally professional customer service with your security and protection their priority. Full site assessment conducted and appropriate security measures recommended.
Maxneen
Maxneen - Warwick, Warwickshire
Very prompt effecient service. Highly recommend.
Helpful and informative
Mr Grout - Kenilworth, Warwickshire
Kevin was pleasant and informative, explaining what each component of the alarm system does and answering all my questions. He cleaned up all drill dust etc as he went along and, once installed, ran through the system with me. He also volunteered to send me a 'quick start' guide and, when the email failed, returned to the house to transfer this to my iphone. Excellent service!
Great professional service
Mr Green - Rugby, Warwickshire
Fantastic service with engineers who are very help full and knowledgable. Guys that can be trusted to carry out a great job.
Fantastic service
Tamsin - Rugby, Warwickshire
Super friendly and efficient service from the first call to the office, to the quote and the fitter. All explained thoroughly every step of the way at a good price.
Good service
Midland Blue - Kenilworth, Warwickshire
Quick, easy and knowledgeable service from quote to installation. I would recommend
Great Service
Mr Jimmy Dewhurst - Nuneaton, Warwickshire
A+++
Excellent efficient & friendly service.
RMaks - Alcester, Warwickshire
From initial quotation through to installation took 7 days. Fast efficient and effective. Very professional throughout and extremely accommodating and friendly service. Have been a customer of MAS for 20 years. Never been let down or left disappointed. Would happily recommend. Thanks Steve, Michael & Lee.
Excellent Installation
David E - Kenilworth, Warwickshire
Arrived on time. Completed installation and handover. Job well done
Great Service by Midland Alarm
PSB1950 - Warwick, Warwickshire
Clean and tidy installation of two external CCTV cameras, and one internal, plus additional PIR/Dual-Tech detectors. All set up to work through smart phone Apps. Very pleased with the service, the explanations on how to use, including assisting with downloading the right Apps. Price very competitive. Cheers, PSB
Great service
Mr Gallimore - Rugby, Warwickshire
Very good service. Professional installation. Aesthetic external/internall alarm. Easy to use system.
Great new House Alarm fitted by an extremely professional business.
Simon - Warwick, Warwickshire
I have been delighted with the friendly, professional and informative approach of all the people who I have come into contact with at Midland Alarm Services Limited. Form the initial enquiry to the installation of the new system today my experience of dealing with Steve the MD, his sales and then installation experts has been a real pleasure and I am very pleased with the new system fitted with its mobile App. I would have no hesitation in recommending this business to anyone.
Friendly helpful service, really good system
Happy Customer - Kenilworth, Warwickshire
From initial quote to installation and support Midland Alarms were fabulous. Genuinely lovely people
Friendly efficient staff.
Ann - Warwick, Warwickshire
First class service
Bob - Rugby, Warwickshire
Midland Alarm provided a first class solution after understanding our requirements - quick response and installation date and then superb installation and explanation of the system - perfect and highly recommended
Great service and very happy with the alarm
MrsTP - Warwick, Warwickshire
From initial enquiry to the alarm being fitted was very quick and convenient
Excellant service
Alex - Stratford-upon-Avon, Warwickshire
Great product on time next day installation delighted with service
Alarm fitted by Lee 03/11/17
Adam - Alcester, Warwickshire
Great service from the consultation a few weeks before and also the fitting today. Lee arrived early and talked us through what he was going to be doing today. Also attentive to our needs and talked us through the really useful app. Would recommend Midland Alarms in a heartbeat!! Thank you.
Efficient, friendly service
IAN MCPHERSON - Rugby, Warwickshire
Midland alarm responded quickly to a call, a quote and the survey. This was followed up by a speedy and friendly fit out with a really user friendly system that even I can work!
Installation review
Mr Harvey - Nuneaton, Warwickshire
Great service. Really quick to give me a quote and arrange installation. Fitting was efficient and tidy. Recommended supplier
Tremendous service, friendly, professional very happy to recommend
Mr Phil Peak - Nuneaton, Warwickshire
First class service
Excellent service in all respects.
Dak - Stratford-upon-Avon, Warwickshire
Recommend this company
Great Customer Service
Liz - Rugby, Warwickshire
Excellent customer service - came round and fitted us in the next day so we could go on holiday with peace of mind!
Brilliant Service
Jay - Southam, Warwickshire
Brilliant service from start to finish. Michael was prompt with the quotation and Lee installed my full system a week later with no issues. Both were professional in their manner and explained everything to me brilliantly. 100% recommend anyone looking for an alarm with an easy install process to get in touch.
Professional
Rachel - Stratford-upon-Avon, Warwickshire
Friendly clean and efficient engineer
Great Service
HM - Rugby, Warwickshire
Helpful, quick and friendly service
Excellent service & efficient completion of work
DJH - Stratford-upon-Avon, Warwickshire
Lee was very professional and personable. He explained everything clearly and carried out the installation with minimal fuss or disruption
Excelent service: - job completed satisfactory, fully explained functioning of Alarm, very impressed
Tony Popplewell - Rugby, Warwickshire
Excellent Service
Warwickshire Birder - Nuneaton, Warwickshire
Good quality product and excellent service. Thank you
Friendly polite service
Mrs - Warwick, Warwickshire
Midland alarms have been a delight to deal with. They made having a new alarm an easy process and gave lots of advice and help on what would suit us best.
Excellent customer service
James - Rugby, Warwickshire
Very professional approach
Alarm upgrade
Miss - Southam, Warwickshire
Brilliant service, great upgrade, new wifi sensors added. Thanks.
Great product, very professional
Mrs G - Royal Leamington Spa, Warwickshire
Both visits - the survey and the fitting were carried out by two gentlemen who understood our requirements, gave sound advice and were both extremely amiable and professional. We're very pleased with our security system and would not hesitate to recommend. In fact we already have and they have fitted a security system for relatives! If you're looking for a trustworthy company with both high quality product and a personal service look no further.
Painless
Christine - Warwick, Warwickshire
I am called each year to remind me that a service is due. The engineer is not intrusive, respectful (shoes off at door) and the actual service takes very little time.
Alarm service
Mark - Wellesbourne, Warwickshire
Great service from Steve, as always.
Super service
DavidMr - Stratford-upon-Avon, Warwickshire
The installation of our new alarm was completed exactly as promised and its operation clearly explained by Kevin at the time of handover.
Reliable provider
David - Warwick, Warwickshire
Friendly efficient service
Miss - Wellesbourne, Warwickshire
Easy to deal with, came when they promised with minimal fuss. Steve was fantastic talking through options and prices and Lee was a superstar on installation.
fantastic service
Mr F - Wellesbourne, Warwickshire
fantastic service and excellent work carried out
Great service
Mrs A - Warwick, Warwickshire
Installation engineer was very good, explained everything very clearly and was very helpful
Great service
Fay - Rugby, Warwickshire
Polite helpful friendly guy who installed my alarm
Excellent service
Mr collins - Warwick, Warwickshire
Prompt efficient and professional
made the whole experiance easy
Pete - Warwick, Warwickshire
the service we got was great.
Great friendly service
Simon - Royal Leamington Spa, Warwickshire
Midland Alarm fitting - great service
Sophie - Warwick, Warwickshire
Had Lee from Midland Alarm Services come out to fit my bridal boutique with alarms today. Excellent service - installed super quickly, thorough explanation on how to use and a very pleasant chap. Would definitely recommend.
Fast Friendly Service
Keith - Nuneaton, Warwickshire
Booked a service of our house alarm at a time to suit us and on the day the engineer that came out was very happy and friendly and was able to add a new device to our system even though this wasn't something we had pre-booked. Great service!
Professional Service
Mr John - Nuneaton, Warwickshire
Arrived when quoted efficient work clean and tidy worker got on with job and when finished spent time showing us how to use it and what can be added to it at any time later and there service policy Very professional and efficient would recommend to anyone who needs a new alarm or an alarm update
Great Service and very friendly and explained things very clearly
Srinath - Rugby, Warwickshire
Great service ,very friendly, knowledgeable.
Mrs Kim - Rugby, Warwickshire
Professional service from a very plesant engineer.
Alarm annual service
Julian - Warwick, Warwickshire
Very efficient srevice
Brian - Royal Leamington Spa, Warwickshire
Engineer was prompt and very courteous, worked quickly and efficiently, overall very pleased with the service.
Great all round service
Kevin - Stratford-upon-Avon, Warwickshire
The engineers were very good 10 out of 10.
Diane - Warwick, Warwickshire
Good service
Kathy - Stratford-upon-Avon, Warwickshire
Good selection of security options
Richard - Kenilworth, Warwickshire
Quick, efficient service
Bryan - Alcester, Warwickshire
Same day repair - Could not have been quicker....
Very impressed.
Mark - Wellesbourne, Warwickshire
Arrived on the dot. Very professional and efficient. Great job all round. Would recommend.
Very good service
Janet - Rugby, Warwickshire
Annual Service
Terry - Warwick, Warwickshire
Easy to arrange, arrived as expected and completed work promptly. One minor issue sorted without any fuss. Great.
First Class Customer Service
Bryan Bradley - Stratford-upon-Avon, Warwickshire
From my initial telephone enquiry to the demonstration of the fitted equipment it was first class. Clean and tidy job, completed as promised.
Great Product Great Service
Steve - Kenilworth, Warwickshire
Definately Recommend
Very reliable
Steve - Nuneaton, Warwickshire
I've been with them for 17 years and touch wood, they have never let me down
Excellent service
Tony - Wellesbourne, Warwickshire
We have been having Midland Alarms service our system for 14 years
Amazing service
Sue - Kenilworth, Warwickshire
Excellent service from enquiry to installation - a very rare experience these days! Recommended to me and would highly recommend to others. Steve came out to my home, listened to what I wanted and talked me through my options, demonstrating along the way. Didn't blind me with technology. Always a bonus! Provided a quote there & then. No delays in providing a revised quote when I changed my mind. On the day I received a call from Steve letting me know the installers were on their way, their names & time of arrival. Very impressed. Joe & Kevin arrived on time & introduced themselves, took off their shoes & worked solidly all day. Nothing was too much trouble, they did an excellent job & no mess. Kevin patiently helped set up the support technology on my laptop/phone. Cannot fault this firm or its representatives. Very refreshing experience.
Excellant overall service endorsed by super after sales service
Mike - Alcester, Warwickshire
Redrow Homes substantially overcharged for the installation of the Alarm System in our new house but my enquiries afterwards showed me that if I had gone direct I would have been happier with the price hence my rating below
Excellent service
Richard - Kenilworth, Warwickshire
I called Midland Alarm because my alarm needed servicing. Steve arranged to visit the next day and phoned when he realised he would be later than planned. When he arrived he did a thorough and professional job. I would definitely recommend Midland to others.
Great service
Ruth - Stratford-upon-Avon, Warwickshire
Very reliable
Steve - Nuneaton, Warwickshire
I have been a customer of Steve for the past 16 years and he has never let me down. On the rare occasion that the alarm malfunctions he is there within a few days and never fails to remedy the problem.
Great service
Dave - Warwick, Warwickshire
Prompt quality service. Just what I needed.
Really good service, punctual, polite and explained everything
Smartyonline - Warwick, Warwickshire
I found Midland Alarms through a review site and they had excellent reviews. From the outset they ave been great. They talked me through in simple terms what I needed to know, helped me make my decision on what I wanted, booked in within 2 weeks and turned up on time to do the job. Kevin fitted the job and he was quick, polite and explained everything so I was confident with what I'd purchased. Great value, excellent and friendly service. I would definitely recommend Midland Alarms.
Great service
Dave - Warwick, Warwickshire
Had an issue with one of the alarm key fobs, came out same week replaced under warranty. No problems at all. Happy with service and happy with the initial installation and whole process. Would recommend.
Speedy and friendly service
Tony - Wellesbourne, Warwickshire
Excellent service
Andy - Warwick, Warwickshire
Engineer arrived promptly and fixed the fault
Excellent service
AM - Rugby, Warwickshire
The company were able to install the alarm the same week I called. Installers were very helpful and friendly and it only took a couple of hours to install the new system.
Very professional installation.
Richard - Warwick, Warwickshire
I was really impressed by the quality of the alarm system and the manner in which it was installed.
New alarm fitted
Jean Arrowsmith - Kenilworth, Warwickshire
Excellent and professional workmanship. No mess. Everything discussed as the job proceeded. All systems explained. Carried out in double quick time , quietly and expertly.
Good friendly service
Chris - Nuneaton, Warwickshire
Would highly recommend
Mrs Maxwell - Kenilworth, Warwickshire
Very helpful, polite and friendly service. Chose this company because of the external sensors available for extra securlty.
Excellent Service!
Warren - Rugby, Warwickshire
After needing to update and upgrade my alarm I contact Steve (the owner of MA) and he visited me quickly to talk through all available option. He was brilliant in discussing features and benefits and really helped me make an informed choice. Within a few days the whole job was completed by Kevin who was excellent throughout the installation. Top class products and top class knowledgeable service from a great team!
Excellent service
Yvonne - Rugby, Warwickshire
Great product, easy to use and fitted with minimum fuss. I feel very safe now.
Servicing alarm system
Geoff - Rugby, Warwickshire
can't recommend them enough.
Mr Nicholson - Nuneaton, Warwickshire
Me and my wife had been put off the idea of getting a house alarm after speaking with ADT who seemed more concerned in trying to scare us into a sale, offer a bog-standard alarm system and try and tag on an expensive two year contract to boot, no thank you. We were then recommended Midland Alarm by a friend who was recently burgled. After contacting Steve (who came out for a home visit), we were all prepared for a hard sell and some cheap scare tactics to get us to buy. We couldn't be more wrong. Steve was an absolute star, offering practical advice on protecting our home and demonstrating the alarm system Steve then went away and emailed us a quote. After working out the pros and cons it was a no brainer, a far superior alarm system (being a geek I did my research) at a fraction of the price of ADT. A special mention to Kev who also came to fit the alarm, being wireless the installation was quick process and Kev was polite, friendly and knowledgeable. In short we can't recommend them enough.
First rate burglar alarm installation
PeterM - Warwick, Warwickshire
Steve quoted and fitted our new burglar alarm with the minimum of fuss and mess and was knowledgable on his products and the various options around detectors, based on the property layout. Would highly recommend.
Excellent response and quality service from Midland Alarm services
Paul - Nuneaton, Warwickshire
Steve responded to our call for help after a burglary and specified and fitted an alarm system in 2 days. I cannot thank the guys enough for the courteous and professional manner in which Kevin fitted the alarm. I would recommend Midland Alarm Services to anyone seeking great service, just don't wait too long as we did.
Excellent Service.
Christine - Rugby, Warwickshire
We hadn't had our alarm system updated since it was installed 17 years ago, so when it was due for it's annual service we thought it was time to get it done. It is important to keep security systems up to date for peace of mind and of course the added bonus of having any discounts available when renewing your house insurance. Steve installed a new control panel and a new keypad. It was all done in a matter of a few hours. Friendly, efficient and cleaned up any mess made during the installation (not that there was much anyway !)
Good service
Emma - Warwick, Warwickshire
Excellent Alarm Installation
Nat - Warwick, Warwickshire
Steve and Kev supplied and installed our new alarm quickly and efficiently, a friendly service and no mess. They discussed locations for sensors and an excellent tutorial on the system - many thanks!
Not your usual level of service, Steve !
Theresa - Warwick, Warwickshire
This was the first time since I moved to my present house that I've not been 100% satisfied! I didn't get my usual reminder I was due a service.Having contacted Steve and booked a date he failed to turn up.I had wasted a morning waiting in! I hope things are back on track now because up until now I was very satisfied with the level of work etc.
Reliable and excellent service
Richard - Rugby, Warwickshire
When we had problems caused by an electric storm it was dealt with quickly, efficiently and with no fuss. Always an excellent service with polite and efficient staff
Steve has always given good service
Denis - Southam, Warwickshire
Efficient response to a maintainance problem resulting from work by other people
Geoff - Rugby, Warwickshire
See above
Good job.....
Jack - Alcester, Warwickshire
Good job, but for the time here, it feels expensive.
Professional service
Graham - Warwick, Warwickshire
Steve and Kevin offer a great service, that is extremely well priced. Would definitely use them again.
Kevin B.
An HKC Quantum alarm installation for a customer who had a faulty Risco wireless alarm which I removed, the install included the connection to the Securecomm Server for remote access and control of his alarm.




















































