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Local Reviews
for West Midlands
Powered by Nearby NowGreat Service
Mick - Coventry, West Midlands
Received a great service this morning from Sharpie Shaw of Midland Alarm Services. A very pleasant guy who carried out his service with enthusiasm and professionalism.
As always great service from Midland Alarms
Helen - Sutton Coldfield, West Midlands
As always great service from Midland Alarms very punctual neat and tidy just what you want when someone’s coming into your home
Quick and Efficient
Teresa - Coventry, West Midlands
There was no messing around and all dealt with efficiently and pleasantly.
Brilliant service from start to finish
Tim - Solihull, West Midlands
Not only was Midland Alarm’s quote very reasonable in comparison to other companies we contacted, the service was outstanding too. The initial visit was very thorough with advice on options available and costs provided on site. We were expecting a hard sell tbf, but the reverse was the case and we saved on what would have been unnecessary features. We were given a price there and then, not an arbitrary one but calculated via software which was reassuring in that we knew prices were standardised rather than at the whim of the sales person. Sharpie, the engineer who installed the system, was an absolute star. He fitted everything quickly and with minimal mess, removing the old system as well. There are no wires (everything is wireless) and we’re using the app to control the system, although there is a wall mounted box should the Wi-Fi fail. He was extremely patient with us and answered all our questions whilst talking us through the app. He couldn’t have been more professional, whilst remaining very affable with it. We will certainly recommend Midland Alarm to family and friends on the our experiences so far…
WiFi Issue
Georgina - Solihull, West Midlands
Sorted in super quick time - excellent service!
Excellent service - courteous, efficient, quick and tidy. Thank you.
Max - Solihull, West Midlands
Very efficient and quick
Pam - Coventry, West Midlands
Prompt, good communication and quick
Good and reliable job again
Michael - Coventry, West Midlands
All done efficiently and well
Shish - Coventry, West Midlands
Wonderful service
Gail - Coventry, West Midlands
What a lovely lovely man so experienced and thoughtful x
As always a great service with friendly staff
Gary - Coventry, West Midlands
Speedy service
Emma - Coventry, West Midlands
From calling the office & the engineer arriving the service was excellent. I like receiving the text message before engineer arrived it gives time to clear any areas they maybe working.
Very good service.
Bernard - Wolverhampton, West Midlands
On time. Work done quickly. Very friendly engineer. Helpful explanation of system.
Always great service
Neil - Coventry, West Midlands
We have always had great service from midland alarms and Kevin is a great engineer and polite and courteous. This job was for my elderly father on an alarm fitted by another company but they could not be bothered to look at the problem we had. Midland alarms ( Kevin ) called out and sorted without any fuss. Midland alarms are not only the best they also give great after sales service . So forget the rest go to Midland alarms.
Quick and top notch
Scott - Coventry, West Midlands
Really good yuck to come out and resolve the issue we were having. Good explanation of the issue too.
Good job
Lawrence - Solihull, West Midlands
Very pleased with the service, from the advice given by Michael to the installation by Kevin and Sharpie. Everything was explained really well and carried out professionally. The system is easy to use and gives us peace of mind.
Well done Sharpie !
Steve - Coventry, West Midlands
I’m very happy to do a review for Sharpie and hopefully he’ll beat Kev to 5 reviews this month…
The overall experience of getting the new alarm system and CCTV installed was fantastic
Vinod - Coventry, West Midlands
Very good service
Margaret - Coventry, West Midlands
The man that came to fix my alarm was very polite and pleasant
Excellent service
Dave - Coventry, West Midlands
Reliable and courteous
Super efficient service & battery change
Patrick - Wolverhampton, West Midlands
Great service
Teresa - Coventry, West Midlands
Very efficient, courteous and got on with the job.
Great service. Engineer couldn’t have been more helpful and polite
Louise - Solihull, West Midlands
Great service as usual.
Bob - Coventry, West Midlands
New alarm
Jean - Birmingham, West Midlands
Got phone call to say engineer on way, work completed well by engineer, no mess, system easy to use, good service, would definitely recommend. Mask worn throughout work and engineer followed distancing. Am very happy with service
Recent service at a good price
Roger - Coventry, West Midlands
Service was carried out very efficiently
Brilliant Service
Chris - Birmingham, West Midlands
Could not rate Midland Alarms any higher. From booking through to the service of my alarm, all handled professionally and in a timely manner. Turned up on time and the service completed promptly with no disruption experienced whilst I worked from home. Would recommend.
Great service
Jan - Sutton Coldfield, West Midlands
We had our alarm system serviced today and learned to use several parts of the system which I hadn’t known before. Very helpful
Fantastic service and peace of mind
Jeanette - Solihull, West Midlands
Really pleased with alarm choice. Easy to operate and great service from Kevin, mick and the team.
Excellent service
Vicky - Birmingham, West Midlands
Had alarm fitted after break in, also having sensors on doors and windows stopped a burglar getting in at night because the alarm went off and woke us up before he was able to get in. Best thing we ever did, highly recommend
Annual service
Michael - Birmingham, West Midlands
Have used this service for many years. Trouble free,
Service of Alarm System
Mike - Solihull, West Midlands
Punctual, efficient, helpful
Punctual; polite; professional.
Eddie - Stourbridge, West Midlands
Faultless Service
Andy - Coventry, West Midlands
Another super-efficient service from Midland Alarm Services. Our alarm upgrade was well considered, nicely fitted and thoroughly explained. All the reassurance you want from a professional team.
Great Installation and Service
Scott - Coventry, West Midlands
Installation was seen less and hassle free. Demonstration was thorough and covered everything required to operate the new alarm effectively. Highly recommended.
Excellent Product, Great Service!
Kate - Solihull, West Midlands
Very impressed by Midland Alarm Services. The product is brilliant, and Kevin was great. He managed to install a whole alarm system very neatly and efficiently, and explained everything thoroughly to me. Would recommend.
Great service!
Deb - Coventry, West Midlands
Wonderful service from all the team. Installer, Kev, was extremely helpful, taking time to explain everything as he went along. Nothing was too much trouble, thank you so much.
Great service
Syed - Birmingham, West Midlands
Lee has extremely good customer services skills
Service review
Dr - Birmingham, West Midlands
Good customer service. Approachable and friendly
Impressive & efficient service
Dan - Coventry, West Midlands
top man
Paul - Coventry, West Midlands
Great Sservice after problem with wifi
Dave - Coventry, West Midlands
Received a call from Kevin after contacting Midland Alarm Services with a problem with loss of access to my security cameras. Having upgrading my wireless router the connection between cameras and remote access was lost. Kevin called with advice and instructions how to reconnect (all done via a phone call, there was no need to come out to site). On following his instructions, all was back online in minutes. Thanks for an excellent and prompt service Kevin.
Speedy Reply
George - Coventry, West Midlands
Arrived on time as arranged solved problems quickly.
Excellent installation
Zena - Stourbridge, West Midlands
Lee did a great job, much quicker than expected, and showed me very clearly how to use it. New app fantastic. Now feel much safer. Thank you
Great service
David - Sutton Coldfield, West Midlands
Friendly and sorted problem very quickly
Great service
Andy - Coventry, West Midlands
Excellent service. Lee was very efficient, informative and polite.
Excellent Service
Agnes - Coventry, West Midlands
We have had a wireless alarm installed in February and we are very happy with the whole experience. Michael visited and gave us expert advice and a no-nonsense quote. Kevin came and did the installation with absolutely no mess or disruption. We decided to have the monitored system and Steve was very helpful on the technical aspects. All our dealings with all the staff at Midland Alarms Ltd., have been very positive with all members have been extremely polite & courteous.
Great service
Kate - Coventry, West Midlands
GreaT
Simon - Coventry, West Midlands
Brilliant job
Colin - Birmingham, West Midlands
Lee was quick tidy and very professional. Great job really pleased. Thank you
Sharpie S.
Upgraded a customers old alarm system to a new HKC burglar alarm with added shock detector
Sharpie S.
Serviced a HKC burglar alarm, changed batteries and tested all devices
Sharpie S.
Serviced a HKC wireless alarm system and changed batteries to clear a RF fault
Kevin B.
Alarm service for a customer who’s alarm we installed in 2017, he has had it serviced every year keeping his warranty. This means if he does have any issues they are all covered.
Kevin B.
Camera location change after a commercial customer has had a mezzanine floor installed which was blocking the picture.
Sharpie S.
Serviced a euro mini burglar alarm system
Sharpie S.
Serviced a HKC alarm system and added a shock sensor on a front window to ensure all windows are protected
Sharpie S.
Completed a service on a Optima alarm system
Sharpie S.
Carried out a full service on a customers alarm changing all batteries. Showed customer the new app and talked through some of the options and features
Kevin B.
Just disconnected an alarm that I think was installed over 20 years ago (judging from the bell box). The tenant is happy not to hear beeping ever few minutes. We maybe back to upgrade the alarm at some point but just the disconnection for now.
