Meet the Team

Meet Mary, the driving force behind our journey! Alongside her husband Steve, she laid the foundation of our company in 1987. From the company's early days, Mary would handle calls by day and admin tasks after tucking in her kids in the evenings.

 

In 2018, she showcased her culinary prowess on MasterChef UK, where she wowed us all and got though the quarter-finals and into the knockout round. Today, her passion for cooking flourishes at home, she spends her time experimenting and expanding her cooking skills, and catering for her ever expanding family every Sunday.

A multitasking marvel, she still lends her warm voice to customer calls when the need arises. Mary's legacy is one of passion, hard work, and a touch of culinary magic! 

Meet the cheerful voice behind the phone...

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Allow us to introduce Leila. As the niece of our company owners, Mary and Steve, Leila has been an integral part of our operations since November 2017. She is your go-to person when it comes to addressing any queries or concerns.

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Behind that warm and lighthearted demeanour lies a dedicated professional who is committed to ensuring your experience with us is nothing short of exceptional.

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So next time you call, get ready for a dose of sunshine and problem-solving expertise – Leila's got your back!

Meet Kev, the tech virtuoso who's been an essential part of the Midland Alarm Services Ltd. family since 2011. 

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As our senior engineer, Kev is the go-to person for all things tech-related. With a profound understanding of both our systems and the ins and outs of the job, he's the man to turn to when you're looking for answers or guidance about the technology powering our security alarms. His expertise isn't just impressive, it's invaluable.

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When it comes to technical know-how, ensuring everything runs smoothly and keeping our clients feeling secure, Kev's the man for the job.

Introducing Sharpie, the cheerful addition to the Midland Alarm Services Ltd. team since January 2021. 

 

Here's a fun tidbit about Sharpie – he's the master of quirky style! You'll never catch him in a matching pair of socks. It's a signature move that keeps the team guessing and the mood light. 

 

As one of our skilled engineers, Sharpie is here to keep your alarms secure and your spirits high. With his upbeat attitude and dedication to the job, he is more than an engineer – he's a ray of sunshine that brightens our office and your day.

Meet Michael, our security expert and quotes consultant!

 

Drawing from a wealth of experience in safeguarding homes and businesses, he's a retired policeman with over two decades of service in the Midlands.

 

His extensive knowledge of burglar tactics and crime prevention is unmatched. Michael's dedicated to sharing his insights and guiding you through the best ways to secure your property using our advanced security systems.

 

When he visits, you're in the capable hands of a true professional committed to ensuring your safety. He is your partner in creating a secure environment for your peace of mind.

Meet Jane, the friendly face of our customer service team!

As your dedicated guide for all things alarms and upgrades, she's here to make your experience smooth and your questions answered. With her unwavering friendliness and expert knowledge, Jane ensures that you're in capable hands whenever you need assistance. Your satisfaction is her priority!

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Jane's dedication goes beyond just providing information – she's committed to making your interaction with us as smooth as possible.

 

Whether you're a long-time client or new to our services, Jane's here to ensure that your journey with us is comfortable, informed, and tailored to your needs. Your serenity is her mission, and she's here to help every step of the way.