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Take Control Of Your Home Security with Modern Remote Monitoring

At Midland Alarm Services, we are committed to providing you with the

best alarm system solutions on the market. That’s why we believe in putting the power in your hands when it comes to monitoring your alarm system with our REMOTE MONITORING APP by SecureComm.

remote monitoring mobile app by midland alarm services and HKC SecureComm

The Evolution of Monitoring & Servicing:

Traditionally, alarm systems served a singular purpose: to deter opportunistic burglars by making noise. As technology advanced, dialler systems emerged, notifying homeowners via automated calls, and police-monitored systems were introduced.


However, these solutions often came at a steep price of around £30/month, making monitored security a luxury for many.

HKC SecureComm remote monitoring mobile home security app by Midland Alarm Services

The Game-Changing Era of Broadband & Smartphones:

Today's landscape is revolutionised. Modern connectivity empowers homeowners to effectively self-monitor their premises using smartphones.

But with technology's empowerment comes responsibility, and many find themselves unsupported post-installation.

At Midland Alarm Services, we stand apart. Our commitment is to provide you with systems like the HKC Quantum range that not only give you control but also peace of mind. These systems come with powerful remote support, diagnostics, and easy-to-use mobile interfaces.

Commitment to Service Excellence:

Regular maintenance ensures your system operates at peak performance. We recommend an annual service, and for wireless systems, a battery replacement every three years.

Mobile Monitoring Plans...


HKC SecureComm App Access: Control your alarm system anytime, anywhere.

Real-time Alerts: Immediate sequential notifications on any detector activity.

Image Verification: With PIR/Cam detectors, get real-time imaging of any disturbances sent straight to your device.

Remote Support: We monitor, diagnose, and often resolve issues without the need for physical intervention, including firmware updates.

From £12.95 /month 


All features of the Mobile Monitoring Plan, PLUS:

Triennial Battery Replacement: We handle the hassle of battery changes every three years.

Extended Warranty: Enjoy a 3-year comprehensive coverage.

Priority Call-outs: When you need us, we prioritise your calls.

Total Coverage: Experience true peace of mind knowing every aspect of your alarm system is looked after.

From £21.95 /month 

Stay in the know, stay in control, and rest assured with Midland Alarm Services' unmatched remote monitoring solutions.

  • What is remote monitoring, and how does it differ from traditional monitoring services?
    Remote monitoring, particularly through the SecureComm app offered by Midland Alarm Services, introduces a paradigm shift in home security oversight. Traditional monitoring services often involve third-party companies continuously watching over your security system. Conversely, remote monitoring puts you in the driver's seat. With the SecureComm app, you have direct control and oversight of your security from your smartphone, enabling you to monitor, manage, and receive alerts about your home's security status in real time, regardless of your location. Unlike traditional services that rely on a central monitoring station, remote monitoring empowers homeowners to self-monitor their premises. The app offers immediate access to your security system, allowing you to arm/disarm, receive alerts, and even access visual verifications through attached cameras—all in the palm of your hand. Ultimately, while traditional monitoring services involve a separate entity overseeing your security, remote monitoring via the SecureComm app gives you direct control and visibility, putting your home security firmly under your command.
  • Can I monitor my home security system on my smartphone using the SecureComm app from anywhere?
    Yes! As long as you have a mobile phone data or a Wifi connection you can control your home security from anywhere, anytime! You can even have the app on several devices so that your whole family can control the system.
  • Are there any monthly fees or subscriptions required for using the SecureComm app for remote monitoring?
    Yes, our Remote Monitoring plans can all be seen just above on this webpage. Prices start at just £12.99 per month which is extremely competitive compared to third party monitored subscriptions which can be 3-6 times this amount! There is also no contract and your first month is free!
  • How reliable is remote monitoring through the SecureComm app in terms of receiving real-time alerts and notifications?
    Extremely! As long as you have an internet connection, your notifications will be in real-time.
  • Can I arm, disarm, or manage my alarm system remotely using the SecureComm app?
    Yes! There are so many things that you can do with the SecureComm app to optimise your home security. Check out our short video for more info...
  • What happens if I lose my smartphone or it gets stolen? Is my security system compromised?
    No. Your SecureComm app will be password and/or FaceID protected just like many other personal apps. If someone without the password tried to open the app they would't be able to gain access.
  • How does the app handle system malfunctions or low battery notifications for sensors?
  • Does remote monitoring affect the response time in case of an actual emergency or break-in?
    Oftentimes yes. The reason being that if you have received sequential verification to your phone of various zones in your home being triggered that would indicate an intruder roaming the house, you can give this information to the police to assure them it is not a false alarm. If you have an camera PIR sensor and that zone is triggered while the alarm is set, you will have visual proof to provide to the police too which will often speed up response time.

Contact Us


15 Ross Close,


West Midlands,



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