Smart Burglar Alarm Installation Specialists
Key Facts – Alarm servicing at a glance
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Annual alarm service: £120 + VAT
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Typical visit duration: 15–60 minutes
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Helps maintain most insurers’ conditions
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Includes warranty cover for 12 months
Security Alarm Servicing and Preventative Maintenance
For over 35 years, we’ve been carrying out yearly alarm services across the Midlands. Just like a car MOT, your alarm needs routine checks to keep it running properly. Many insurers expect systems to be set when you’re out — and kept in good working order — so servicing isn’t just reassurance, it’s often essential.
During your service, our engineer will:
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Test every detector to make sure it’s responding properly
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Check internal and external sounders
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Check back-up battery health
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Review signalling, app connection (if HKC) and overall system status
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Provide a 12-month parts & labour warranty after the appointment
What Our Annual Burglar Alarm Service Covers
Comprehensive checks on all detectors, ensuring they operate flawlessly
Verification that both internal and external sounders are functioning
Assessment of the system's back-up battery health
And, for your peace of mind and ours, once we've serviced the system,
we provide a 12-month warranty that covers both parts and labour. If an issue arises, you can trust us to rectify it promptly
Why does alarm servicing matter for home insurance?
Most UK insurers expect your alarm to be in good working order - and used when the property is left empty. If a claim is made and the alarm wasn’t serviced or wasn’t set, some insurers may reduce or refuse the claim. An annual service keeps everything compliant and provides proof of upkeep.
Q
How much does a home alarm service cost?
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£120 +VAT. You can pay either by cash, card or bank transfer.
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How long does a burglar alarm service take?
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Between 15 minutes to an hour depending on whether or not we need to change any batteries.
Burglar Alarm Battery Replacement
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Main panel back-up battery lasts around 3+ years
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Wireless/lithium batteries in detectors last 3–5 years
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Replacing them proactively avoids false alarms
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We replace all batteries as part of our Full Service Plan
Full Service Plan: The Future of Security Alarm Servicing
Key Differences: Standard Service vs Full Service Plan
Standard Annual Service (£120 + VAT)
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One on-site visit
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Battery checks
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12-month warranty
Full Service Plan (from £21.95/month)
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Bi-annual remote servicing
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3-yearly full battery replacement
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Ongoing warranty
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Priority call-outs
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Remote diagnosis & support
How does HKC remote servicing work?
With HKC’s SecureComm technology, we can remotely check your system’s health, firmware, detector activity and battery status. This means fewer engineer visits, faster issue resolution and a more reliable system overall.
Our ‘Full Service Plan’ is only available to customers with an HKC Alarm System so check out our Upgrades or Wireless Alarm Systems pages for more information on these fantastic systems.
Learn more about our SecureComm Remote Monitoring App.
SecureComm Pricing...
MOBILE MONITORING PLAN
HKC SecureComm App Access: Control your alarm system anytime, anywhere.
Real-time Alerts: Immediate sequential notifications on any detector activity.
Image Verification: With PIR/Cam detectors, get real-time imaging of any disturbances sent straight to your device.
Remote Support: We monitor, diagnose, and often resolve issues without the need for physical intervention, including firmware updates.
From £12.95 /month
FULL SERVICE PLAN
All features of the Mobile Monitoring Plan, PLUS:
Triennial Battery Replacement: We handle the hassle of battery changes every three years.
Extended Warranty: Enjoy a 3-year comprehensive coverage.
Priority Call-outs: When you need us, we prioritise your calls.
Total Coverage: Experience true peace of mind knowing every aspect of your alarm system is looked after.
From £21.95 /month
When should I book my burglar alarm service?
Book your service if:
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It has been 12 months since your last visit
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You’ve noticed low battery warnings
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Your keypad or sensors are unresponsive
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You’ve recently moved into the property and don’t know the alarm’s history
Frequently Asked Questions
“Very professional service undertaken. Highly recommended. You cannot cut corners on security. Get it done properly by Midland Alarms."
Kevin Murden
Bridge Town, Stratford-upon-Avon
“Very helpful, polite, and friendly service. Chose this company because of the external sensors available for extra security.”
Mrs Maxwell
Park Hill, Kenilworth
“Wonderful service from all the team. Installer, Kev, was extremely helpful, taking time to explain everything as he went along. Nothing was too much trouble, thank you so much.”
Deborah Borgeat
Stoke Park, Coventry
Contact Us
Address
15 Ross Close,
Coventry,
West Midlands,
CV5 7NF
