
Security Alarm Servicing and Preventative Maintenance
For over three decades, Midland Alarm Services has emphasised the paramount importance of regular system checks. Much like a car requires periodic inspections for optimal performance, so does your alarm system. A diligently serviced intruder alarm doesn’t just ensure smooth operation; it can also be a determinant in home insurance claims. In fact, many insurance companies may deem a claim invalid if the burglar alarm system isn't set when your house is unoccupied or if it hasn’t undergone its annual service.
What Our Annual Burglar Alarm Service Covers
Comprehensive checks on all detectors, ensuring they operate flawlessly
Verification that both internal and external sounders are functioning
Assessment of the system's back-up battery health
And, for your peace of mind and ours, once we've serviced the system,
we provide a 12-month warranty that covers both parts and labour. If an issue arises, you can trust us to rectify it promptly
Q
How much does a home alarm service cost?
A
£120 +VAT. You can pay either by cash, card or bank transfer.
Q
How long does a burglar alarm service take?
A
Between 15 minutes to an hour depending on whether or not we need to change any batteries.

Burglar Alarm Battery Replacement
All alarm systems, including wired alarms require batteries. The main system back-up battery is designed to keep the system running in the event of a power outage and should (if fully charged) have enough power last for 12 hours.
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However, after about 3 years, these batteries can start to falter. Thus, we advise a proactive replacement every three years. Additionally, for hybrid systems or purely wireless setups, the smaller lithium batteries powering individual detectors also have a life span of roughly 3 to 5 years.
Coinciding their replacement with our servicing schedule ensures your system always remains vigilant.
Full Service Plan: The Future of Security Alarm Servicing
The digital era has progressed so much of how we protect our customer’s homes and has revolutionised the way we approach alarm system servicing. With our Full Service Plan, powered by HKC's SecureComm technology, not only can homeowners control and receive alerts on their mobile devices, but we can now remotely monitor, diagnose, and often address most service
needs.

Our Full Burglar Alarm Service Plan:
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Automated bi-annual remote servicing through SecureComm, (these system reports actually far exceed the information available at conventional on-site visits).
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Ongoing warranty so you're always covered.
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We handle all of the battery issues! - Every 3 years we will contact you to arrange an on-site visit to replace all system batteries.
Our ‘Full Service Plan’ is only available to customers with an HKC Alarm System so check out our Upgrades or Wireless Alarm Systems pages for more information on these fantastic systems.
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RELATED - How Much Does Alarm Monitoring Cost?
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Learn more about our SecureComm Remote Monitoring App.
SecureComm Pricing...
MOBILE MONITORING PLAN
HKC SecureComm App Access: Control your alarm system anytime, anywhere.
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Real-time Alerts: Immediate sequential notifications on any detector activity.
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Image Verification: With PIR/Cam detectors, get real-time imaging of any disturbances sent straight to your device.
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Remote Support: We monitor, diagnose, and often resolve issues without the need for physical intervention, including firmware updates.
From £12.95 /month
FULL SERVICE PLAN
All features of the Mobile Monitoring Plan, PLUS:
Triennial Battery Replacement: We handle the hassle of battery changes every three years.
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Extended Warranty: Enjoy a 3-year comprehensive coverage.
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Priority Call-outs: When you need us, we prioritise your calls.
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Total Coverage: Experience true peace of mind knowing every aspect of your alarm system is looked after.
From £21.95 /month
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What is remote monitoring, and how does it differ from traditional monitoring services?Remote monitoring, like the SecureComm app from Midland Alarm Services, allows you to directly control and monitor your home security from your smartphone. Unlike traditional monitoring, which relies on a third-party station to oversee alerts, remote monitoring puts you in charge. You receive real-time notifications, can arm/disarm the system, and access visual verification yourself. This approach provides more flexibility and immediate insight into your home’s security, putting full control in your hands.
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What alarm systems can I monitor by myself?With our HKC alarm systems, you’re fully in control. Once we install your burglar alarm, you can monitor it yourself using the SecureComm app. This smart, easy-to-use app lets you keep an eye on your home security wherever you are. If your alarm is triggered, you’ll get an instant alert straight to your smartphone, so you can check what’s happening in real-time. There’s no need to rely on a third-party monitoring service – you have the power to monitor your security system yourself, giving you peace of mind and faster response time.
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Are there any monthly fees or subscriptions required for using the SecureComm app for remote monitoring?Yes, our Remote Monitoring plans can all be seen just above on this webpage. Prices start at just £12.99 per month which is extremely competitive compared to third party monitored subscriptions which can be 3-6 times this amount! There is also no contract and your first month is free!
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Can I monitor my home security system on my smartphone using the SecureComm app from anywhere?Yes! As long as you have mobile phone data or a Wifi connection you can control your home security from anywhere, anytime! You can even have the app on several devices so that your whole family can control the system.
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How reliable is remote monitoring through the SecureComm app in terms of receiving real-time alerts and notifications?Extremely! As long as you have an internet connection, your notifications will be in real-time.
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Can I arm, disarm, or manage my alarm system remotely using the SecureComm app?Yes! There are so many things that you can do with the SecureComm app to optimise your home security. Check out our short video for more info...
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What happens if I lose my smartphone or it gets stolen? Is my security system compromised?No. Your SecureComm app will be password and/or FaceID protected just like many other personal apps. If someone without the password tried to open the app they would't be able to gain access.
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How does the app handle system malfunctions or low battery notifications for sensors?Our SecureComm app has you covered when it comes to keeping your alarm system in top shape. If there’s a malfunction or a sensor has a low battery, the app will send you a friendly notification right away. You’ll know exactly what’s going on and which part of your security system needs attention, so there are no surprises. This means you can stay on top of maintenance and make sure your home stays secure at all times. Plus, if you ever need help, we’re just a call away!
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Does remote monitoring affect the response time in case of an actual emergency or break-in?Oftentimes yes. The reason being that if you have received verification to your phone of various zones in your home being triggered that would indicate an intruder roaming the house, you can give this information to the police to assure them it is not a false alarm. If you have a camera PIR sensor and that zone is triggered while the alarm is set, you will have visual proof to provide to the police too which will often speed up response time.
“Very professional service undertaken. Highly recommended. You cannot cut corners on security. Get it done properly by Midland Alarms."
Kevin Murden
Bridge Town, Stratford-upon-Avon
“Very helpful, polite, and friendly service. Chose this company because of the external sensors available for extra security.”
Mrs Maxwell
Park Hill, Kenilworth
“Wonderful service from all the team. Installer, Kev, was extremely helpful, taking time to explain everything as he went along. Nothing was too much trouble, thank you so much.”
Deborah Borgeat
Stoke Park, Coventry
Contact Us
Address
15 Ross Close,
Coventry,
West Midlands,
CV5 7NF