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Burglar Alarms and Home Protection systems

Are you concerned by the level of crime in your area? According to the BBC’s Victoria Derbyshire programme (July 2018), reported burglary in England and Wales rose by 6% in three years while the number of criminal charges faced by offenders dropped by 33%.
Click here to check statistics for your postcode area.

This programme suggests that your home or business could be at risk of a break-in. Burglar Alarm systems can help to alleviate this worry by providing protection inside and outside of your property.

 

How Midland Alarm’s Burglar Alarm systems differ from other home protection companies.

We install wired detection systems into your property which are linked to a Smart Phone App. The App gives you remote access to turn your system on & off, receive alerts and view what’s happening in the rooms of your property.

Our home security systems are made up of two parts. Perimeter Protection to secure entry points such as external doors, windows and patio doors. Trap protection, to detect movement using motion sensors (PIR or PIR Camera) placed inside the property.

 

What to Expect from Midland Alarm Services

When you contact us, we will make an appointment for our Security Consultant to come and see you. Michael knows how burglars operate from over twenty years experience in the Police Force. At your appointment he will walk around your property and design a security system that will activate before the intruder gets into your property. If you are happy with the security design and the price, we will arrange an installation date and can offer Service contracts to keep your Burglar Alarm system in full working order.

 

Over the past 30 years, we’ve dealt with many customers and the one thing we understand is the difference between an alarm system that will do the job and installing one that will protect your property in the way you need it to. If you would like to get an expert opinion on how secure your property is contact us today for a confidential discussion.
We can help protect your home or business and give you more than just peace of mind.

Protecting your home from intruders

A home security system isn’t just about satisfying your insurance company.  It’s about the peace of mind that comes from knowing that if the worst should happen and someone tries to enter your home, your alarm system can help you do something about it.

Protecting your business

Business owners like yourself work hard to build up your company. Sadly, your success can make your company a target. Your rented business premises may already have some sort of security system which may satisfy an insurance company; however, your business could still be vulnerable. If your business has ever suffered from a criminal act you’ll know that despite cover this can be costly in time and money as well as in the impact on you, your staff and customers.

Midland Alarm Services  can help protect your home or business. We offer an expert opinion on how secure your property is,  contact us today for a confidential discussion.

Fab. Very thorough with easy to understand explanations for all new tech. Really helpful and polite.
Tim Donovan
Tim Donovan
17:46 06 Jan 22
Very friendly team, the customer service is fantastic and the issues were sorted really quickly. Have been a customer for 4 years, would recommend!
Grant Seastram
Grant Seastram
12:44 20 Dec 21
service is amazing .had a problem my systen they turn when they say they will .dont go until jobs done .value for money .
ranjan mehan
ranjan mehan
02:47 13 Nov 21
Kevin the installer, excellent and thorough, my wife thought he was charming and helped her to understand the system, keystrokes and app. Thanks very much KevB&J
Brian Southam
Brian Southam
15:41 24 Sep 21
Great job to sort an aging alarm out and get it up to date and functioning as it should, highly recommended,
Gary Kirtley-Paine
Gary Kirtley-Paine
16:14 17 Sep 21
Service was great. Kevin came on time, everything was completed very quickly and all features explain with out jargon.
Surjit Bagga
Surjit Bagga
11:54 19 Aug 21
This is the 3rd house that I have had Midland Alarm Service out to fit a new system in as well havingvtgem back for my yearly service.Well priced, quality professional instalation and friendly after sales service. I would highly recommend.
Craig Bradshaw
Craig Bradshaw
11:30 12 Aug 21
Kevin was very professional, helpful and knowledgeable. Promptly fitted.
Paul Metcalf
Paul Metcalf
13:37 22 Jun 21
Very happy with the service provided today. The engineer was quick, efficient, helpful, informative and very patient with my queries. Would recommend this company.
Gillian Lee
Gillian Lee
08:52 25 May 21
The Midland Alarm Services Ltd team were excellent from start to finish.I highly recommend them 100%.
Brian Potter
Brian Potter
21:11 07 May 21
Used this company on recommendation and they were very good.
Simon Burke
Simon Burke
16:31 23 Mar 21
Excellent customer service from Midland Alarm Services, the engineers were very professional, and went the extra mile to be helpful in getting us setup in our new home. I highly recommend this company.
Charlie Lawrence
Charlie Lawrence
21:30 03 Mar 21
A highly recommended service worthy of a 5 star review!!Our system was installed in a new build property however we chose to upgrade not long after we moved in. We are now reassured the house is secure when we are both in and out. I particularly like the phone app feature, it allows us to double check the house is armed when we are out and partly set it when we have gone to bed. Steve came today to complete a service on our alarm and change all the batteries, he was very professional and it was all completed very promptly - great service all round.Thank you Midland Alarms ⭐️
Gemma Millward
Gemma Millward
15:09 18 Jan 21
Quick and efficient service of the house alarm, Steve is very polite and does a great job, and has been looking after the alarm system for the last 16 years.
Simon Price
Simon Price
11:50 12 Jan 21
He turned up on time..was very friendly and efficient. Would definitely recommend the company.
Patricia Elwick
Patricia Elwick
12:53 04 Dec 20
Friendly, efficient installation. Everything explained perfectly.
Claire Sollis
Claire Sollis
08:00 30 Nov 20
Fast and efficient service, using the app to monitor alarm and set/unset is very easy also.Text alerts sent if alarm activates
roy cooper
roy cooper
11:17 23 Nov 20
Steve visited to change the batteries in our alarm box. We have had our alarm system for 2 years. Any problems are dealt with quickly. The mobile app is brilliant and allows us to control the alarm when we are away from the house. I would have no reservation recommending Midland Alarm Services.
Sophie Clews
Sophie Clews
19:21 13 Nov 20
Fantastic customer service, helpful as always. Would highly recommend
remy mills
remy mills
14:55 27 Oct 20
Upgrade and service now due, thanks for your prompt reply and efficient booking process, really happy to continue with Midland alarms, always helpful, particularly when the internet goes down or alarm needs resetting - easy peasy, Steve makes technology sound simple!!
Ray Ceairns
Ray Ceairns
11:36 24 Oct 20
I'm very pleased with the alarm system and service I received. Would recommend Midland Alarm Services and will be contacting them for my next property.
Christine FISHER
Christine FISHER
11:43 20 Oct 20
We have used Midland Alarm Services for 20 years and they have always provided great service for servicing and any upgrades required. Highly recommend.
Mark Maybury
Mark Maybury
09:12 16 Oct 20
I needed help with an old alarm system and Steve went above and beyond sourcing old manuals and giving up his time to help me sort the problem. He was even able to provide a replacement battery for this old system. Midland Alarms are now my go-to company for intruder alarms in Coventry and the surrounding area
Chris Lewis
Chris Lewis
08:23 08 Sep 20
Kevin was fantastic. Brilliant service, polite, rang before he arrived so I knew when he would get here. Product is great, very easy to use. Highly recommend Midland Alarm Services!!
Harry Jackson
Harry Jackson
15:52 14 Jul 20
Been using the company for 3 1/2 years and can not fault them! Customer service is friendly yet professional and every home visit is a pleasure! Would thoroughly recommend them to anyone looking for an alarm system for their home!
Daniel Town
Daniel Town
14:34 03 Jul 20
I would highly recommend Midland Alarm Services. They have been professional and friendly throughout - no pressure sales tactics, just good honest advice and service. Thanks.
Elliot Newman
Elliot Newman
09:11 26 Jun 20
Outstanding service as always thank you. Clean and tidy and efficient. Will always recommend you
dave
dave
11:34 12 Jun 20
Absolutely brilliant service. Had a problem with my alarm system on a Sunday afternoon. I sent an email to get a quote to fix it or just seek advice expecting someone to hopefully contact me on Monday morning. About an hour and half after sending an email Steve rang and after telling him my issue he talked me through what I needed to do over the phone. Someone a bit less scrupulous good have easily come out, charging a call out fee etc. Would highly recommend this company and will definitely use them again in the future.
gordonupton1 .
gordonupton1 .
19:17 07 Jun 20
Thoroughly recommend Midland Alarm Services. Highly professional and very personable. Extremely pleased with installed products and the aftercare service that has always been dealt with in a timely manner.
John Miller
John Miller
16:56 06 Apr 20
It has been a very positive experience when dealing with Midland Alarms. I recently had to request help changing WIFI access and it was done in a thoroughly professional and timely way. Highly recommend them to anybody looking for a cost effective system and prfoessional supplier.
Derek Brown
Derek Brown
15:33 21 Mar 20
Arrived on time. Carried out a full and comprehensive test on all the items of equipment that we have. Thanks very much.
Lloyd Dalton-brown
Lloyd Dalton-brown
18:08 12 Mar 20
Knowledgeable and easy to discuss requirements with. Also advice given at inquiry stage was excellent re security risks and vulnerability of premises.Installation was neat and tidy and no mess. Appointments were kept as arranged. Overall a professional job.
James Carter
James Carter
14:25 16 Feb 20
Knowledgeable and easy to discuss requirements with. Also advice given at inquiry stage was excellent re security risks and vulnerability of premises.Installation was neat and tidy no mess. Appointments were kept as arranged. Overall a professional job.
James Carter
James Carter
09:19 13 Feb 20
Midland Alarm fitted a new system for our home a couple of years ago. Their services are very professional and delivered in a helpful and totally friendly way. Yesterday our system flagged up that it needed service, so I phoned Midland Alarm and straight away spoke to Steve who advised me that whatever was needed could be achieved remotely. He then went into our alarm system online, did what was needed and also updated the HKC firmware to make it simpler for any future changes. I don't hesitate to recommend the services of Midland Alarm.
Brian Camfield
Brian Camfield
04:56 13 Feb 20
Great alarm system, good customer service. Brought some extra products that were fitted with great professionalism.
Raghbir Singh
Raghbir Singh
11:30 07 Feb 20
QUICK, EFFICIENT SERVICE. NOT THE CHEAPEST BUT RELIABLE. PLEASANT STAFF.
Michael Fitzgerald
Michael Fitzgerald
17:11 17 Jan 20
Very good service from Lee,made alarm seem easy to used,thank you..
Clem Neil
Clem Neil
16:17 08 Jan 20
I contacted Midland Alarms by phone in the hope of rectifying a fault with our alarm at our Redrow home. They couldn't have been more helpful and Steve was able to talk me through the process in a simple and relaxed way. Exceptionally good advice and service.
Bill Groom
Bill Groom
16:29 03 Jan 20
Prompt and friendly service. Great clarity of explanation for the questions I had too. Highly recommended.
Dunc Cook
Dunc Cook
11:40 07 Dec 19
Initial Contact was friendly, positive and helpful. The subsequent, first visit was conducted by a knowledgeable, authoritative and trustworthy person and , as a result, we agreed to an upgrade. On fitting day, Lee was focussed, carrying out his work with dedication and a minimum of fuss. His brief and instructions towards the end of the visit were clear, accessible and responsive. Highly recommended.
Dave Ruppenthal
Dave Ruppenthal
12:23 03 Dec 19
This appears to be a business that cares for it's customers.Having moved into our new home, we weren't sure how to operate the alarm. I called Midland to ask if they could arrange a visit to explain things. They said they could and would and then went a step further by providing immediate help on the phone which was so comprehensive (10mins of idiot-proof guidance!) that the call-out wasn't needed. A company that listens and then thinks of the best way to help . . . happy customer!
denis ryce
denis ryce
17:08 07 Oct 19
Really great service again today from Midland Alarms! Kevin, Lee and Leila have been massively helpful over the last few weeks and I can’t rate them highly enough!
Louise Saunders
Louise Saunders
21:49 03 Oct 19
I was looking to get a top quality alarm and cctv system fitted at my home when a friend told me about Midland Alarm Services. Every step from my initial enquiry to survey, to quote, to installation was managed brilliantly and effortlessly. The installation itself is a testament that the installers actually care that they do a great job in a really efficient manner.I can't speak highly enough of them, you won't go wrong if you choose these for your security needs.
Steve Dawson
Steve Dawson
16:22 01 Oct 19
Excellent, professional service. Explained the system and made sure we were happy with everything.
Maureen Roberts
Maureen Roberts
14:17 30 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very professional and great easy installation. Would highly recommend.
Andy Frankum
Andy Frankum
10:15 03 Sep 19
Fantastic Team, Mick and Lee are a credit to the company. Products/Installation are quality. All round a great service.Will be highly recommending to anyone I know who requires a security installation.Many thanks Patrick
Patrick Walsh
Patrick Walsh
19:25 30 Aug 19
Excellent service throughout from very first visit, with hassle free installation. System operates very smoothly so far and has provided us with the confidence and security we all want in our home.
Jonathan Read
Jonathan Read
07:59 27 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Arrived when they said they would, work all done with no fuss and better value than our previous supplier. Excellent!
Ian Joesbury
Ian Joesbury
11:59 24 Jun 19
Superb service and great alarm system. Would highly recommend and will definitely use again.
Adrian Russell
Adrian Russell
14:52 10 Jun 19
Kevin is very patient and keeps you informed every step of the way. It was a pleasure to have Kevin install our house alarm. Very professional
dharmesh patel
dharmesh patel
13:34 31 May 19
Outstanding company right from the first visit, very easy to understand process with Mick through to the installation by Lee, no mess, no fuss and eloquently expalined the usage facilities. Great company and a decent price to boot
Dave Fry
Dave Fry
15:13 07 May 19
Steve came recommended by a friend - I had problems with my alarm controls and he sorted them in 5 minutes, without charge! He also recommended several improvements to my current setup, which I hadn't considered. Would definitely recommend!
Ros Taylor
Ros Taylor
09:16 06 May 19
Having used Midland Alarm many times previously at my home I have added further equipment to our security system. Kevin carried out this work in a very professional way and walked me through each stage of the equipment so I have a good working understanding of it. Highly recommended services and thanks to Steve and all of your team at Midland Alarm.Dave H
David Hayman
David Hayman
12:32 27 Apr 19
We had the wifi enabled control unit fitted and so pleased we did - great convenience being able to monitor and control your alarm from your phone - even when the other side of the world on holiday. Cant recommend Midland Alarms enough tbh - very responsive, friendly service and their full install and service package provides a simple one stop shop for all our needs. Very happy customer!
Harvey Laud
Harvey Laud
09:24 26 Mar 19
Midland alarm services installed for the alarm system in my new house. They provided a comprehensive quote and tailored my specifications to ensure I was fully secure for myself and my family. Installation was quick, easy and the engineer was very tidy. I received a full demonstration and also have the app on my phone cannot recommend up enough, as I’m able to set an unset the alarm and I get notifications if any of the senses go off throughout the day or evening . This gives you a great sense of comfort knowing that your house is secure. Another benefit of the app is that the engineers can troubleshoot and make changes to any of the senses remotely, this is something that I have used on a number of occasions working together to resolve the issues. I have found the company and all the engineers very very supportive and I can’t recommend them enough.
Kate Madia
Kate Madia
21:27 03 Mar 19
Very impressive service. I had a battery fault on my alarm for which Steve attended within a few hours. He kept me regularly updated on his arrival time, which was greatly appreciated. I would definitely recommend Midland Alarm Services.
Juliet Jenkins
Juliet Jenkins
18:25 26 Feb 19
Great service. Responded quickly and efficiently to initial enquiry. Comprehensive and pragmatic survey not just trying to sell for the sake of it. Had a few quotes - really pleased I went with them. Special mention for Kevin who did the installation without fuss or mess!
Pete George
Pete George
16:01 04 Feb 19
I have used Midland Alarm many times at my home, this time for a CCTV system. Kevin carried out the work and as usual in a very professional way whilst explaining what he was doing during the process.Highly recommended services. Thank you Steve and your team.Dave H
David Hayman
David Hayman
19:30 03 Feb 19
Very good service. Held to a figure quoted even though it was close to 12 months old. Fitter very helpful explaining clearly all the workings. Would recommend them for a certainty.
adrianghunt
adrianghunt
12:30 25 Dec 18
Very good service. Explained all the options and what was needed to bring my alarm system up to date. Kept well informed about progress on the day of the appointment, and all the work was carried out neatly and satisfactorily. Would certainly recommend.
Tim Jennings
Tim Jennings
12:48 07 Dec 18
We have recently upgraded alarm system. Mike came and did the initial requirements specification and quote. I must confess I did found it a bit irritating that he answered his phone continually whilst dealing with us in our home. However I guess that is a symptom of modern life. Readers will guess I am well over 65. Apart from that he was professional and recorded our requirement and gave us a quote. This was in line with previous past discussions, and in my view represents good value for money. We asked for Kevin to undertake the work as he has regularly serviced our system. He did the work in a little over 2.5 hours and was clean and tidy, and his normal jovial self. Gave us a demo at the end which was clear and easy to understand. Left us an updated instruction booklet. The booklet of confusion!! However I know that Steve or team will be at the end of the phone to answer any future queries I may have. Have no hesitation in recommending, indeed I will be giving the neighbours a demo and suggesting they upgrade their system.
Mike Thorpe
Mike Thorpe
14:47 16 Oct 18
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A New World of Monitoring

The HKC App allows complete control of your alarm system from remote locations.  The App is available for IOS, Android and Microsoft platforms and can be downloaded from the relevant App Store.

Testimonials

“I had my garage broken into and asked Steve if he could put a sensor in the garage. He came out on the same day and fitted the sensor. Really happy with the service. It has given me peace of mind. Thank you Steve.”

Area of Coverage

If you’re looking to install a security system or you’re thinking of upgrading your current system, why not call us for a friendly chat on 02476 403527?

 
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Local Reviews
for Coventry

Midland Alarm Services Ltd Rated 4.9 out of 5 stars based on 134 customer reviews

Map of Coventry, West Midlands

Very good service




Review of Midland Alarm Services Ltd

The man that came to fix my alarm was very polite and pleasant


Map of Coventry, West Midlands

Excellent service




Review of Midland Alarm Services Ltd

Reliable and courteous


Map of Coventry, West Midlands

Great service




Review of Midland Alarm Services Ltd

Very efficient, courteous and got on with the job.


Map of Coventry, West Midlands

Great service as usual.




Review of Midland Alarm Services Ltd


Map of Coventry, West Midlands

Recent service at a good price




Review of Midland Alarm Services Ltd

Service was carried out very efficiently


Map of Coventry, West Midlands

Faultless Service




Review of Midland Alarm Services Ltd

Another super-efficient service from Midland Alarm Services. Our alarm upgrade was well considered, nicely fitted and thoroughly explained. All the reassurance you want from a professional team.


Map of Coventry, West Midlands

Great Installation and Service




Review of Midland Alarm Services Ltd

Installation was seen less and hassle free. Demonstration was thorough and covered everything required to operate the new alarm effectively. Highly recommended.


Map of Coventry, West Midlands

Great service!




Review of Midland Alarm Services Ltd

Wonderful service from all the team. Installer, Kev, was extremely helpful, taking time to explain everything as he went along. Nothing was too much trouble, thank you so much.


Map of Coventry, West Midlands

Impressive & efficient service




Review of Midland Alarm Services Ltd


Map of Coventry, West Midlands

top man




Review of Midland Alarm Services Ltd


Great Sservice after problem with wifi




Review of Midland Alarm Services Ltd

Received a call from Kevin after contacting Midland Alarm Services with a problem with loss of access to my security cameras. Having upgrading my wireless router the connection between cameras and remote access was lost. Kevin called with advice and instructions how to reconnect (all done via a phone call, there was no need to come out to site). On following his instructions, all was back online in minutes. Thanks for an excellent and prompt service Kevin.


Speedy Reply




Review of Midland Alarm Services Ltd

Arrived on time as arranged solved problems quickly.


Great service




Review of Midland Alarm Services Ltd

Excellent service. Lee was very efficient, informative and polite.


Excellent Service




Review of Midland Alarm Services Ltd

We have had a wireless alarm installed in February and we are very happy with the whole experience. Michael visited and gave us expert advice and a no-nonsense quote. Kevin came and did the installation with absolutely no mess or disruption. We decided to have the monitored system and Steve was very helpful on the technical aspects. All our dealings with all the staff at Midland Alarms Ltd., have been very positive with all members have been extremely polite & courteous.


Great service




Review of Midland Alarm Services Ltd


GreaT




Review of Midland Alarm Services Ltd


GOOD SERVICE




Review of Midland Alarm Services Ltd

Lee was very professional and explained everything clearly


Great, Friendly Service.




Review of Midland Alarm Services Ltd

Great service and advise from the team. Helpful throughout.


Professional and friendly service.




Review of Midland Alarm Services Ltd

The engineer arrived on site early, reviewed and confirmed the job in hand and immediately got started. Checked with me before each stage of the work to ensure his tasks agreed with my expectations. Progressed through all fitting and testing, only taking a short lunch break, in order to complete the work by the time I had requested. Lee, the engineer, was very professional, friendly and tidy in his work. I would most certainly recommend Midland Alarm Services.


New Alarm Fitting




Review of Midland Alarm Services Ltd

New alarm Fitted great service and removed my old Alarm thank you very good place for this quality system.


Superb service




Review of Midland Alarm Services Ltd

Arrived at stated time and sorted the issue without alarm system with the minimum of fuss.


Top service




Review of Midland Alarm Services Ltd


Great service




Review of Midland Alarm Services Ltd

My alarm was beeping incessantly and the company my agents had called hadn’t showed up, in a last ditched attempt I googled and this company cane up up first. After a discription of my alarm problem over the phone Steve was so helpful, told me what the problem was, supplied us with a battery and job done. Thank you so much, it was close to the kids bedtime which would have been a nightmare with this beeping.


A* service




Review of Midland Alarm Services Ltd

Very professional, do a great job at a great price. Highly recommended


Very good service




Review of Midland Alarm Services Ltd

All good


Satisfied




Review of Midland Alarm Services Ltd

Hi all. Lee from Midland alarm services came and installed my alarm within an hour he was all set up and done. Cant thank him enough I even had a panick alarm that I keep on me...I feel much safer now.


Excellent emergency response




Review of Midland Alarm Services Ltd

I returned home to find my alarm box bleeping, I could not work out why, so I called the office for advice. I initially spoke to Mary who was very understanding, but she could not help with what I needed to do, so she took my details. Within minutes Steve, an alarm technician, popped round to my property. Steve was very warm and friendly and was able to diagnose the issue within minutes. I was very impressed with service I received and I am very grateful to them both for their help to resolve the issue, especially as it was 6.30pm on a Saturday!


Great service.




Review of Midland Alarm Services Ltd

Following a burglary at my mother-in-law's home we needed an alarm fitting asap. A close neighbour strongly recommended your company and outlined the benefits of his own alarm system which had been installed by Midland Alarms. Your Security Consultant, Mick, arrived and carried out a thorough survey and prepared a quote at the same time. The system was installed by Kev a few days later and we couldn't be more pleased. A very professional, friendly and efficient service which we have no hesitation in recommending. Thank you.


Very efficient and free service.




Review of Midland Alarm Services Ltd


Great service berry pleased




Review of Midland Alarm Services Ltd

Very good


Comprehensive Service




Review of Midland Alarm Services Ltd

Michael McGinty turned up on time and gave a clear description of the product and what would be best suited for us.


House Alarm Upgrade - BRILLIANT !




Review of Midland Alarm Services Ltd

Professional and knowledgeable from start to finish, time spent talking us through quote options to get the right solution, and then a great installation that was fast, clean & tidy and a really clear set up and demo - love the App - onto CCTV next....


Brilliant Job!




Review of Midland Alarm Services Ltd

The upgrade on my alarm was carried out today in a very efficient and friendly manner. Kevin arrived on time and quickly did the job and the patiently explained the new settings to me! I can’t rate him highly enough .... brilliant job!


professional




Review of Midland Alarm Services Ltd

Micheal gave me a good overview of what is offered in the security system, did not push me to commit to buying gave me all the options


Mobile app works great !




Review of Midland Alarm Services Ltd

My wireless alarm system gives our family peace of mind especially because of the shock detectors which protect the perimeter. But the best part is the HKC mobile app, being able to get notifications and control the system from our mobiles is priceless !


A job well done!




Review of Midland Alarm Services Ltd

We were impressed with the speed and efficiency of the new alarm system installation. The staff are friendly and knowledgeable and all for a fair price. This is a company to be recommended!


Very good service




Review of Midland Alarm Services Ltd

Highly recommended


Battery for the alarm system




Review of Midland Alarm Services Ltd

The service was very quick and efficient


Excellent service




Review of Midland Alarm Services Ltd


Brilliant service!




Review of Midland Alarm Services Ltd

Steve was very helpful and came out within the hour. Very professional and the job was sorted out quickly. Would highly recommend.


Excellent service




Review of Midland Alarm Services Ltd

Fantastic products and great advice/help.


Very prompt service




Review of Midland Alarm Services Ltd

One call and Lee came the next day as arranged He soon laid out the parts and quickly fitted them He explained the system patiently as we were not too confident with the technology All was clear in the end. Thank you Lee. Roy


Professional, friendly and clean work




Review of Midland Alarm Services Ltd

Lee got on with his work quickly and professionally and even took his boots off before entering the house without asking. He workled cleanly and quickly to install a system in a house where a relative had passed away just two days earlier and was respectul and friendly. I would happily use him again without hesitation.


Very efficient fitting




Review of Midland Alarm Services Ltd

Thorough explanation and quote of system. Simple to use.


Great service




Review of Midland Alarm Services Ltd

Lee is a first class professional, experienced, skillful and friendly.


Fantastic service




Review of Midland Alarm Services Ltd

Booked an appointment with this company and a week later had a full alarm system fitted to our property. A quick, efficient service.


Great service




Review of Midland Alarm Services Ltd

Excellent service and really nice people. Very impressed by their responsiveness and professionalism.


Excellent Service




Review of Midland Alarm Services Ltd

Fantastic service from start to finish. They worked very quickly and efficiently, would recommend every time!


Excellent Professional Service




Review of Midland Alarm Services Ltd

Very helpful and give expert security advice, I am very happy with the service I received, I highly recommend this company. True professionals.


Efficient and courteous service




Review of Midland Alarm Services Ltd

New alarm fitted efficiently and explained clearly Thank you


Sharpie S.

Sharpie S.

Serviced a HKC wired / wireless alarm and changed all the batteries

Near B4113, Coventry, West Midlands CV3 6
Sharpie S.

Sharpie S.

Fully serviced a HKC alarm system and changed all the batteries

Near Meer Stones Rd, Coventry, West Midlands CV7 7
Sharpie S.

Sharpie S.

Upgraded a customers alarm system and set up WiFi/app facility

Near Hepworth Rd, Coventry, West Midlands CV3 2
Sharpie S.

Sharpie S.

Installed a new HKC wireless alarm system with WiFi/app facility

Near St Helen's Way, Coventry, West Midlands CV5 9
Sharpie S.

Sharpie S.

Upgraded a Customers alarm to a new hkc alarm system with shocks and WiFi/app facility

Near Braddock Cl, Coventry, West Midlands CV3 2
Sharpie S.

Sharpie S.

Serviced a HKC alarm system

Near Unicorn Ln, Coventry, West Midlands CV5 7
Sharpie S.

Sharpie S.

Completed a service on a hkc quantum alarm system

Near Willow Wy., Coventry, West Midlands CV3 3
Kevin B.

Kevin B.

After one of our Full Service Plan customers reported the panel (HKC Quantum) wasn’t talking properly (sounded like it was under water), my colleague popped in this morning and tested it for himself and diagnosed the speaker was at fault. Having a more technical background and experience, I have just been myself and replaced the speaker and the Irish tones are working again as they should.

Near Shortridge Dr, Coventry, West Midlands CV6 5
Coventry, West Midlands - After one of our Full Service Plan customers reported the panel (HKC Quantum) wasn’t talking properly (sounded like it was under water), my colleague popped in this morning and tested it for himself and diagnosed the speaker was at fault. Having a more technical background and experience, I have just been myself and replaced the speaker and the Irish tones are working again as they should.
Kevin B.

Kevin B.

Alarm service for a customer who’s alarm I installed last year in there new Bellway Homes home.

Near John Murphy Gdns, Coventry, West Midlands CV6 2
Kevin B.

Kevin B.

Full service and battery change on an alarm we installed just over 3 years ago.

Near Mellowdew Rd, Coventry, West Midlands CV2 5
Coventry, West Midlands - Full service and battery change on an alarm we installed just over 3 years ago.



Tim Donovan
Tim Donovan
17:46 06 Jan 22
Fab. Very thorough with easy to understand explanations for all new tech. Really helpful and polite.
Grant Seastram
Grant Seastram
12:44 20 Dec 21
Very friendly team, the customer service is fantastic and the issues were sorted really quickly. Have been a customer for 4 years, would recommend!
ranjan mehan
ranjan mehan
02:47 13 Nov 21
service is amazing .had a problem my systen they turn when they say they will .dont go until jobs done .value for money .
Brian Southam
Brian Southam
15:41 24 Sep 21
Kevin the installer, excellent and thorough, my wife thought he was charming and helped her to understand the system, keystrokes and app. Thanks very much KevB&J
Gary Kirtley-Paine
Gary Kirtley-Paine
16:14 17 Sep 21
Great job to sort an aging alarm out and get it up to date and functioning as it should, highly recommended,
Surjit Bagga
Surjit Bagga
11:54 19 Aug 21
Service was great. Kevin came on time, everything was completed very quickly and all features explain with out jargon.
Craig Bradshaw
Craig Bradshaw
11:30 12 Aug 21
This is the 3rd house that I have had Midland Alarm Service out to fit a new system in as well havingvtgem back for my yearly service.Well priced, quality professional instalation and friendly after sales service. I would highly recommend.
Paul Metcalf
Paul Metcalf
13:37 22 Jun 21
Kevin was very professional, helpful and knowledgeable. Promptly fitted.
Gillian Lee
Gillian Lee
08:52 25 May 21
Very happy with the service provided today. The engineer was quick, efficient, helpful, informative and very patient with my queries. Would recommend this company.
Brian Potter
Brian Potter
21:11 07 May 21
The Midland Alarm Services Ltd team were excellent from start to finish.I highly recommend them 100%.
Simon Burke
Simon Burke
16:31 23 Mar 21
Used this company on recommendation and they were very good.
Charlie Lawrence
Charlie Lawrence
21:30 03 Mar 21
Excellent customer service from Midland Alarm Services, the engineers were very professional, and went the extra mile to be helpful in getting us setup in our new home. I highly recommend this company.
Gemma Millward
Gemma Millward
15:09 18 Jan 21
A highly recommended service worthy of a 5 star review!!Our system was installed in a new build property however we chose to upgrade not long after we moved in. We are now reassured the house is secure when we are both in and out. I particularly like the phone app feature, it allows us to double check the house is armed when we are out and partly set it when we have gone to bed. Steve came today to complete a service on our alarm and change all the batteries, he was very professional and it was all completed very promptly - great service all round.Thank you Midland Alarms ⭐️
Simon Price
Simon Price
11:50 12 Jan 21
Quick and efficient service of the house alarm, Steve is very polite and does a great job, and has been looking after the alarm system for the last 16 years.
Patricia Elwick
Patricia Elwick
12:53 04 Dec 20
He turned up on time..was very friendly and efficient. Would definitely recommend the company.
Claire Sollis
Claire Sollis
08:00 30 Nov 20
Friendly, efficient installation. Everything explained perfectly.
roy cooper
roy cooper
11:17 23 Nov 20
Fast and efficient service, using the app to monitor alarm and set/unset is very easy also.Text alerts sent if alarm activates
Sophie Clews
Sophie Clews
19:21 13 Nov 20
Steve visited to change the batteries in our alarm box. We have had our alarm system for 2 years. Any problems are dealt with quickly. The mobile app is brilliant and allows us to control the alarm when we are away from the house. I would have no reservation recommending Midland Alarm Services.
remy mills
remy mills
14:55 27 Oct 20
Fantastic customer service, helpful as always. Would highly recommend
Ray Ceairns
Ray Ceairns
11:36 24 Oct 20
Upgrade and service now due, thanks for your prompt reply and efficient booking process, really happy to continue with Midland alarms, always helpful, particularly when the internet goes down or alarm needs resetting - easy peasy, Steve makes technology sound simple!!
Christine FISHER
Christine FISHER
11:43 20 Oct 20
I'm very pleased with the alarm system and service I received. Would recommend Midland Alarm Services and will be contacting them for my next property.
Mark Maybury
Mark Maybury
09:12 16 Oct 20
We have used Midland Alarm Services for 20 years and they have always provided great service for servicing and any upgrades required. Highly recommend.
Chris Lewis
Chris Lewis
08:23 08 Sep 20
I needed help with an old alarm system and Steve went above and beyond sourcing old manuals and giving up his time to help me sort the problem. He was even able to provide a replacement battery for this old system. Midland Alarms are now my go-to company for intruder alarms in Coventry and the surrounding area
Harry Jackson
Harry Jackson
15:52 14 Jul 20
Kevin was fantastic. Brilliant service, polite, rang before he arrived so I knew when he would get here. Product is great, very easy to use. Highly recommend Midland Alarm Services!!
Daniel Town
Daniel Town
14:34 03 Jul 20
Been using the company for 3 1/2 years and can not fault them! Customer service is friendly yet professional and every home visit is a pleasure! Would thoroughly recommend them to anyone looking for an alarm system for their home!
Elliot Newman
Elliot Newman
09:11 26 Jun 20
I would highly recommend Midland Alarm Services. They have been professional and friendly throughout - no pressure sales tactics, just good honest advice and service. Thanks.
dave
dave
11:34 12 Jun 20
Outstanding service as always thank you. Clean and tidy and efficient. Will always recommend you
gordonupton1 .
gordonupton1 .
19:17 07 Jun 20
Absolutely brilliant service. Had a problem with my alarm system on a Sunday afternoon. I sent an email to get a quote to fix it or just seek advice expecting someone to hopefully contact me on Monday morning. About an hour and half after sending an email Steve rang and after telling him my issue he talked me through what I needed to do over the phone. Someone a bit less scrupulous good have easily come out, charging a call out fee etc. Would highly recommend this company and will definitely use them again in the future.
John Miller
John Miller
16:56 06 Apr 20
Thoroughly recommend Midland Alarm Services. Highly professional and very personable. Extremely pleased with installed products and the aftercare service that has always been dealt with in a timely manner.
Derek Brown
Derek Brown
15:33 21 Mar 20
It has been a very positive experience when dealing with Midland Alarms. I recently had to request help changing WIFI access and it was done in a thoroughly professional and timely way. Highly recommend them to anybody looking for a cost effective system and prfoessional supplier.
Lloyd Dalton-brown
Lloyd Dalton-brown
18:08 12 Mar 20
Arrived on time. Carried out a full and comprehensive test on all the items of equipment that we have. Thanks very much.
James Carter
James Carter
14:25 16 Feb 20
Knowledgeable and easy to discuss requirements with. Also advice given at inquiry stage was excellent re security risks and vulnerability of premises.Installation was neat and tidy and no mess. Appointments were kept as arranged. Overall a professional job.
James Carter
James Carter
09:19 13 Feb 20
Knowledgeable and easy to discuss requirements with. Also advice given at inquiry stage was excellent re security risks and vulnerability of premises.Installation was neat and tidy no mess. Appointments were kept as arranged. Overall a professional job.
Brian Camfield
Brian Camfield
04:56 13 Feb 20
Midland Alarm fitted a new system for our home a couple of years ago. Their services are very professional and delivered in a helpful and totally friendly way. Yesterday our system flagged up that it needed service, so I phoned Midland Alarm and straight away spoke to Steve who advised me that whatever was needed could be achieved remotely. He then went into our alarm system online, did what was needed and also updated the HKC firmware to make it simpler for any future changes. I don't hesitate to recommend the services of Midland Alarm.
Raghbir Singh
Raghbir Singh
11:30 07 Feb 20
Great alarm system, good customer service. Brought some extra products that were fitted with great professionalism.
Michael Fitzgerald
Michael Fitzgerald
17:11 17 Jan 20
QUICK, EFFICIENT SERVICE. NOT THE CHEAPEST BUT RELIABLE. PLEASANT STAFF.
Clem Neil
Clem Neil
16:17 08 Jan 20
Very good service from Lee,made alarm seem easy to used,thank you..
Bill Groom
Bill Groom
16:29 03 Jan 20
I contacted Midland Alarms by phone in the hope of rectifying a fault with our alarm at our Redrow home. They couldn't have been more helpful and Steve was able to talk me through the process in a simple and relaxed way. Exceptionally good advice and service.
Dunc Cook
Dunc Cook
11:40 07 Dec 19
Prompt and friendly service. Great clarity of explanation for the questions I had too. Highly recommended.
Dave Ruppenthal
Dave Ruppenthal
12:23 03 Dec 19
Initial Contact was friendly, positive and helpful. The subsequent, first visit was conducted by a knowledgeable, authoritative and trustworthy person and , as a result, we agreed to an upgrade. On fitting day, Lee was focussed, carrying out his work with dedication and a minimum of fuss. His brief and instructions towards the end of the visit were clear, accessible and responsive. Highly recommended.
denis ryce
denis ryce
17:08 07 Oct 19
This appears to be a business that cares for it's customers.Having moved into our new home, we weren't sure how to operate the alarm. I called Midland to ask if they could arrange a visit to explain things. They said they could and would and then went a step further by providing immediate help on the phone which was so comprehensive (10mins of idiot-proof guidance!) that the call-out wasn't needed. A company that listens and then thinks of the best way to help . . . happy customer!
Louise Saunders
Louise Saunders
21:49 03 Oct 19
Really great service again today from Midland Alarms! Kevin, Lee and Leila have been massively helpful over the last few weeks and I can’t rate them highly enough!
Steve Dawson
Steve Dawson
16:22 01 Oct 19
I was looking to get a top quality alarm and cctv system fitted at my home when a friend told me about Midland Alarm Services. Every step from my initial enquiry to survey, to quote, to installation was managed brilliantly and effortlessly. The installation itself is a testament that the installers actually care that they do a great job in a really efficient manner.I can't speak highly enough of them, you won't go wrong if you choose these for your security needs.
Maureen Roberts
Maureen Roberts
14:17 30 Sep 19
Excellent, professional service. Explained the system and made sure we were happy with everything.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Nina Samra
Nina Samra
16:43 04 Sep 19
Very happy with my alarm and the extra sensors that have been installed. Amazing service and I would totally recommend Midland Alarms. The people I dealt with were very professional and the installation of the sensors were done extremely well.
Andy Frankum
Andy Frankum
10:15 03 Sep 19
Very professional and great easy installation. Would highly recommend.
Patrick Walsh
Patrick Walsh
19:25 30 Aug 19
Fantastic Team, Mick and Lee are a credit to the company. Products/Installation are quality. All round a great service.Will be highly recommending to anyone I know who requires a security installation.Many thanks Patrick
Jonathan Read
Jonathan Read
07:59 27 Aug 19
Excellent service throughout from very first visit, with hassle free installation. System operates very smoothly so far and has provided us with the confidence and security we all want in our home.
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Sheila Donnelly
Sheila Donnelly
07:24 16 Aug 19
Had my new alarm system fitted yesterday very happy with it, easy to use and I would highly recommend them as a company, both Michael and Stevewere very helpful, thank you
Ian Joesbury
Ian Joesbury
11:59 24 Jun 19
Arrived when they said they would, work all done with no fuss and better value than our previous supplier. Excellent!
Adrian Russell
Adrian Russell
14:52 10 Jun 19
Superb service and great alarm system. Would highly recommend and will definitely use again.
dharmesh patel
dharmesh patel
13:34 31 May 19
Kevin is very patient and keeps you informed every step of the way. It was a pleasure to have Kevin install our house alarm. Very professional
Dave Fry
Dave Fry
15:13 07 May 19
Outstanding company right from the first visit, very easy to understand process with Mick through to the installation by Lee, no mess, no fuss and eloquently expalined the usage facilities. Great company and a decent price to boot
Ros Taylor
Ros Taylor
09:16 06 May 19
Steve came recommended by a friend - I had problems with my alarm controls and he sorted them in 5 minutes, without charge! He also recommended several improvements to my current setup, which I hadn't considered. Would definitely recommend!
David Hayman
David Hayman
12:32 27 Apr 19
Having used Midland Alarm many times previously at my home I have added further equipment to our security system. Kevin carried out this work in a very professional way and walked me through each stage of the equipment so I have a good working understanding of it. Highly recommended services and thanks to Steve and all of your team at Midland Alarm.Dave H
Harvey Laud
Harvey Laud
09:24 26 Mar 19
We had the wifi enabled control unit fitted and so pleased we did - great convenience being able to monitor and control your alarm from your phone - even when the other side of the world on holiday. Cant recommend Midland Alarms enough tbh - very responsive, friendly service and their full install and service package provides a simple one stop shop for all our needs. Very happy customer!
Kate Madia
Kate Madia
21:27 03 Mar 19
Midland alarm services installed for the alarm system in my new house. They provided a comprehensive quote and tailored my specifications to ensure I was fully secure for myself and my family. Installation was quick, easy and the engineer was very tidy. I received a full demonstration and also have the app on my phone cannot recommend up enough, as I’m able to set an unset the alarm and I get notifications if any of the senses go off throughout the day or evening . This gives you a great sense of comfort knowing that your house is secure. Another benefit of the app is that the engineers can troubleshoot and make changes to any of the senses remotely, this is something that I have used on a number of occasions working together to resolve the issues. I have found the company and all the engineers very very supportive and I can’t recommend them enough.
Juliet Jenkins
Juliet Jenkins
18:25 26 Feb 19
Very impressive service. I had a battery fault on my alarm for which Steve attended within a few hours. He kept me regularly updated on his arrival time, which was greatly appreciated. I would definitely recommend Midland Alarm Services.
Pete George
Pete George
16:01 04 Feb 19
Great service. Responded quickly and efficiently to initial enquiry. Comprehensive and pragmatic survey not just trying to sell for the sake of it. Had a few quotes - really pleased I went with them. Special mention for Kevin who did the installation without fuss or mess!
David Hayman
David Hayman
19:30 03 Feb 19
I have used Midland Alarm many times at my home, this time for a CCTV system. Kevin carried out the work and as usual in a very professional way whilst explaining what he was doing during the process.Highly recommended services. Thank you Steve and your team.Dave H
adrianghunt
adrianghunt
12:30 25 Dec 18
Very good service. Held to a figure quoted even though it was close to 12 months old. Fitter very helpful explaining clearly all the workings. Would recommend them for a certainty.
Tim Jennings
Tim Jennings
12:48 07 Dec 18
Very good service. Explained all the options and what was needed to bring my alarm system up to date. Kept well informed about progress on the day of the appointment, and all the work was carried out neatly and satisfactorily. Would certainly recommend.
Mike Thorpe
Mike Thorpe
14:47 16 Oct 18
We have recently upgraded alarm system. Mike came and did the initial requirements specification and quote. I must confess I did found it a bit irritating that he answered his phone continually whilst dealing with us in our home. However I guess that is a symptom of modern life. Readers will guess I am well over 65. Apart from that he was professional and recorded our requirement and gave us a quote. This was in line with previous past discussions, and in my view represents good value for money. We asked for Kevin to undertake the work as he has regularly serviced our system. He did the work in a little over 2.5 hours and was clean and tidy, and his normal jovial self. Gave us a demo at the end which was clear and easy to understand. Left us an updated instruction booklet. The booklet of confusion!! However I know that Steve or team will be at the end of the phone to answer any future queries I may have. Have no hesitation in recommending, indeed I will be giving the neighbours a demo and suggesting they upgrade their system.
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